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Poster:

Dean

Date:

2/25/2008 3:01:00 PM

Reviewed:

Freightport Inc.

Subject:

Delivery was fine, but bad communication

Review:

My car was picked up 4 days after Freightport said it would be picked up. Once it was picked up, it was delivered in a timely manner at the upper end of the range of their estimate of when it would be delivered. The car was in good condition with no damage done. The driver of the truck was courteous, and from the actual delivery, I have no complaints.

Where they really lose points is their lack of communication and lack of accountability. My primary contact at Freightport never returned any of my phone calls, and at some point, just stopped answering his phone. The times when I did get through to talk to him, he never had any information whatsoever about where my shipment was.

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Dean gave Freightport Inc. a rating of:

Review details
Quote or Order ID:	Rich Gambe
Quote or Order Cost:	$950

Origin:	California
Pickup:	Late
Time from first available date the vehicle was picked up:	4 day(s)
Destination:	Illinois
Delivery:	On Time

Truck/Carrier Type:	Enclosed
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Primary Contact:	Rich Gambe

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