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Poster:Pete
Date:2/7/2008 11:42:00 AM
Reviewed:United Road
Subject: Horrible Customer Service
Review:Ridiculous wait time on the phone each and every time I called. Customer service is non-existent without reading from their script. Wasted two weeks with horrible excuse after excuse as to why my vehicle couldn't be picked up. The best was when they claimed a horrible blizzard at the pickup point - yet the dealership said it was sunny.

I've used several auto transport companies - I have never had an experience as horrible as this.

Bottom line - they bid the job too low and couldn't get someone to take it. And I, the customer, suffered. Stay away.

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Pete gave United Road a rating of:


Review details 
Quote or Order ID:5938639
Quote or Order Cost:$379

Origin:Ohio
Pickup:Never
Destination:New York
Delivery:Never

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

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