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Poster:

Mike

Date:

10/10/2007 11:17:00 AM

Reviewed:

Auto Transport Connection

Subject:

Too bad about the carrier!

Review:

Unfortunately, I guess the carrier had some bad luck and their transport truck broke down twice. This ultimately caused my delivery to be late. I know that breakdowns happen, and they are unpredictable, but it would have been nice to be notified. I had to call the carrier numerous times on my own dime (put on hold for 5 mins at a time!) to get an answer as to what was going on with my truck! I realize none of this was Elsie's fault, and each time I spoke with her she was very helpful. On a brighter note, the carrier accomodated my final delivery place, so I guess that's a good thing! Overall, I would think I would use Auto Transport Connection again, but not Gabriel Car's Transport.

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Mike gave Auto Transport Connection a rating of:

Review details
Quote or Order ID:	Elsie
Quote or Order Cost:	$1060

Origin:	Texas
Pickup:	Late
Time from first available date the vehicle was picked up:	3 day(s)
Destination:	Washington
Delivery:	Late
Total Time from pickup to delivery of vehicle:	12 day(s)

Truck/Carrier Type:	Open
Dirty:	Yes
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Elsie

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