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Poster:

John Stewart

Date:

10/8/2007 8:32:00 AM

Reviewed:

BT Express Auto Transport

Subject:

Poor customer service of any business that I've dealth with

Review:

U.S Marine just moving back from Japan after returning from Iraq and hired BT to transport vehicle from CA to GA. There were 4 scheduling changes and noone could to inform me of the changes. I had to call numerous times to get info. Info was always incomplete and said that they would return my phone calls with updated information. Never received any calls, hung up on and Received my vehicle nearly 1 month after hiring and over 1 week late from the final change. No update, call, or explanation! Use at your own risk!

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John Stewart gave BT Express Auto Transport a rating of:

Review details
Quote or Order ID:	#70223-ST
Quote or Order Cost:	$965

Origin:	California
Pickup:	Late
Time from first available date the vehicle was picked up:	7 day(s)
Destination:	Georgia
Delivery:	Late
Total Time from pickup to delivery of vehicle:	16 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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