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Poster:Ken Hughes
Date:8/25/2007 8:43:00 PM
Reviewed:Big Brothers Auto Transport
Subject: Poor Experience
Review:Our actually price was $200 above our quote. The driver was late. He called us in the morning and told us he would be there between 8-9pm. When he didn't show up, we called him multiple times and could not reach him. The next day, he finally showed up and didn't even apologize for being late.

Next time I will drive the car myself. It was not worth the stress or price we paid.

When the car finally showed up, it was covered in dirt. I expected it to be slightly dirty from driving on the truck, but I couldn't even drive it without washing the window first.



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Ken Hughes gave Big Brothers Auto Transport a rating of:


Review details 
Quote or Order ID:3090
Quote or Order Cost:$1075

Origin:Virginia
Pickup:Late
Time from first available
date the vehicle was picked up:
10 day(s)
Destination:Utah
Delivery:Late
Total Time from pickup
to delivery of vehicle:
7 day(s)

Truck/Carrier Type:Open
Dirty:Yes
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Cathy
Secondary Contact:Eugene (SK Trucking)

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