Autolog- Late and Clueless!!! - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 21583 Reviews on 1066 Auto Transport Companies.
Recently Ship A Vehicle? Add the 21584th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

Trust a leader in car shipping
48 Hrs Priority Shipping, Budget Rates
Great Cust. Service (877)719-0916

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 75 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Auto Transporter.com Free quotes from auto transporters that customers would use again!	Pro Vehicle Shipping "A" Rating with the BBB! No Deposit Required! 800-219-9808	Agape Transport Licensed-Insured BBB, Instant Quote 5 Star Rating 866-990-SHIP	Direct Express Auto Trans. Instant quote. Door to door. BBB. Licensed. Insured. 800-600-3750
Ads By Transport Reviews

Poster:

Bill Tice

Date:

6/14/2007 9:03:00 PM

Reviewed:

Autolog

Subject:

Autolog- Late and Clueless!!!

Review:

An overall horrible experience. I could not recommend this company to anyone unless you truly don't care when your vehicle is delivered. We were told the trip would take 10 days and we allowed 20 days to make sure our vehicle would be in California when we arrived. As late as 2 days before our plane trip to get the car, we were assured our car would be there. I called to make sure I should fly across the country to get my car. We arrived in California and were then told that the car was still in New Jersey and was waiting for a rail car to fill up before it could depart. At this point after 20 days of going nowhere they put the car on a truck and 11 days later it got to California. I was assured many times during the transit period that only extreme conditions like weather or a rail strike would prevent our car from arriving when requested. The customer service people were either lying to me or just didn't know where my car was as they kept insisting the car was on schedule up to a few days before our trip. Neither of these explanations is indicitive of a reputable company. My claim for rental car reimbursement was denied because I didn't buy the "guaranteed arrival insurance" which was never offered to me. I can't believe this place is in business- do yourself a favor and look for someone more reliable. I will add that most of my contact was with North American Auto Transport, a broker for Autolog.

Report This Review

Bill Tice gave Autolog a rating of:

Review details
Quote or Order ID:	136949
Quote or Order Cost:	$1175

Origin:	Massachusetts
Pickup:	Never
Destination:	California
Delivery:	Late
Total Time from pickup to delivery of vehicle:	31 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.