| Danielle |
| 6/3/2007 8:56:00 PM |
| America's Choice Auto Movers |
| AWFUL!! VERY UNHAPPY |
Took them much longer to get to me then they said. And when they dropped it off to me it was filthy, mud caked on so you couldnt even see the car and the driver wouldnt give us the car until we signed the paper. So we had to sign the paper and we took it straight to a car wash and the top of my convertible is all stained (almost looks like bleach stains)all over which im assuming is from the mud that was caked onto it. VERY VERY VERY UNHAPPY!!. Will never use them again.
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| Posted by a representative of America's Choice Auto Movers on 6/3/2007 10:38:00 PM |
Danielle,
We are very sorry to hear that your vehicle arrived so dirty. This is a common problem that we hear about when shipping your vehicle on an open car carrier, although we've never had a customer state that their vehicle was as dirty as your vehicle was. We offer enclosed shipping also that will protect your vehicle from being exposed to the elements, this was declined by you.
Your vehicle was made available for pick up on 5-17-2007 and picked up on 5-17-2007, per your instructions we informed the driver that the vehicle could not be delivered until atleast 5-28-2007 at the earliest. The vehicle was delivered to you on 5-31-2007. It was on time, I question why you stated that it got to you later then we told you. The driver arrived in CA 2 days before you arrived and we stored the vehicle for you, free of charge, since you were not there yet.
We find it hard to respond to this review because you are upset about the vehicle being dirty, when we the broker have no control over it. It is the customers option to choose open or enclosed shipping, you chose open and you are blaming us for having a dirty vehicle. We tried our best to please you and I apologize that you feel that we were "awful".
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Danielle gave America's Choice Auto Movers a rating of: 
| Review details | |
| Quote or Order ID: | 900 |
| Quote or Order Cost: | $900 |
| Origin: | Florida |
| Pickup: | On Time |
| Destination: | California |
| Delivery: | Late |
Total Time from pickup
to delivery of vehicle: | 15 day(s) |
| Truck/Carrier Type: | Open |
| Dirty: | Yes |
| Items Stolen: | No |
| Damaged: | Yes |
| Honesty: |   |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
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Valley Solutions, Inc.