Poorest Cusomer Service - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 16197 Reviews on 892 Auto Transport Companies.
Recently Ship A Vehicle? Add the 16198th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

Trust a leading car shipping company
48 Hrs Priority Shipping, Budget Rates
Outstanding Cust. Srv (877)719-0916

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 43 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Direct Express Auto Trans. Instant quote. Door to door. BBB. Licensed. Insured. 800-600-3750	Auto Transporter.com Free quotes from auto transporters that customers would use again!	Pro Vehicle Shipping "A" Rating with the BBB! No Deposit Required! 800-219-9808	Agape Transport Licensed-Insured BBB, Instant Quote 5 Star Rating 866-990-SHIP
Ads By Transport Reviews

Poster:

Mitch Bradley

Date:

6/2/2007 3:10:00 PM

Reviewed:

1 AAA Vehicle Movers, LLC

Subject:

Poorest Cusomer Service

Review:

In all my years as a customer I have never encountered a company like AAA. They initally sent me an email confirming the date of pickup. In 7 days I never heard from them so I pickud up the phone and called them to find out if my car was being picked up on schedule. First the owner knows nothing about it so she gives the phone to Dawn. She explains the company is waiting until the last minute to contact her. (MUST BE A BROKER BECAUSE THEY KNOW NOTHING ABOUT WHEN THE TRUCKS ARE ACTUALLY SCHEDULED) She then told me she will call me the next day at exactly 11:00. Never heard from her again. I am furious that this company has now cost me almost 2 weeks in tiime that my car coulc have been delivered by another company. I would not recommend this company to anyone. They are a total waste to time and no cumstomer service.

Report This Review

Response:

Posted by a representative of 1 AAA Vehicle Movers, LLC on 6/15/2007 4:06:00 PM

Well, I am not going to make any excuses for anyone in my office, as they say my office dropped the ball on Mr Bradley's car. I personally talked with my staff, and we again have no excuses. I do agree he placed the car with us, I do agree we did not have the driver pick up on time, and I do agree my office did not treat him with the right respect and customer service. That has now been addressed in my office.

Mitch Bradley gave 1 AAA Vehicle Movers, LLC a rating of:

Review details
Quote or Order ID:	2208-OF
Quote or Order Cost:	$975

Origin:	Florida
Pickup:	Never
Destination:	California
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Dawn
Secondary Contact:	Owner

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.