| awright |
| 5/18/2007 9:37:00 PM |
| American Auto Relocation Pros. |
| Non Responsive |
If anyone goes thru the trouble of posting a negative review about a company, it means they were very displeased with the service and have reason. I agree with the other negative reviews of AARP. DO NOT BOOK AN AUTO SHIPMENT WITH THIS BROKER! Diane seemed very nice and reliable at first, but I soon realized she was not. They will put you off and just tell you what you want to hear with no follow through. Having shipped an auto before, I recognized the red flags right away. Avoid the stress and deal direct with a shipper directly if possible and avoid this broker.
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| Posted by a representative of American Auto Relocation Pros. on 5/21/2007 3:16:00 PM |
| I Challenge this customer to TELL THE TRUTH!! This upsets me to no end, this customer has created a fabrication. Here is the truth, and I have ALL THE PAPERWORK TO BACK IT UP, UNLIKE THIS CUSTOMER! She had a booked order for the 18th, she signed a contract for the 18th, I called her 2 days before pick up to confirm. She said she was having problems with her emails and asked if I could email a confirmation to her husband. I did, she called the morning of the 18th and cancelled because she never got the email. YES! Thats right, she cancelled because she forgot to look in her spam file for the email and went off the deep end. I had to scramble to find another load for my driver, who was supposed to pick up that afternoon, and she has the gall to post a negative review about me! No matter what I did with this order, I have a feeling I was never going to please her. This review is unfounded and unfair. |
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awright gave American Auto Relocation Pros. a rating of: 
| Review details | |
| Quote or Order ID: | 946780 |
| Quote or Order Cost: | $1050 |
| Origin: | Tennessee |
| Pickup: | Never |
| Destination: | California |
| Delivery: | Never |
| Truck/Carrier Type: | Open |
| Dirty: | No |
| Items Stolen: | No |
| Damaged: | No |
| Honesty: |   |
| Knowlegeable: | |
| Hold Times/Promptness: | |
| Overall Customer Service: | |
| Primary Contact: | Diane |
| Secondary Contact: | Customer Service? |
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Valley Solutions, Inc.