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Poster:joe maione
Date:3/8/2007 5:20:00 PM
Reviewed:AA-Automovers.Com
Subject: no service
Review:Almost 35 days car never picked up and almost impossible to get a return call or e-mail.Waned me to up the dollar amt.but would not kick in part of their commission.I have shipped cars before but this company had no service period.

Report This Review

Response:Posted by a representative of AA-Automovers.Com on 3/9/2007 10:34:00 AM
Mr. Maione had no less than 7 email and phone interactions with both our dispatch and customer service departments. His COD was $337 and it was suggested that he increase it to $400. He refused to increase the COD, as was his right to do, though he did agree to extend his dates. Ultimately, we did not locate a transport company for his shipment, therefore, he was never charged any fees. Anyone who has shipped cars knows the value of increasing the COD a small amount. That we did not locate a carrier does not mean that we provided no service.
joe maione gave AA-Automovers.Com a rating of:


Review details 
Quote or Order ID:458631
Quote or Order Cost:$512

Origin:Massachusetts
Pickup:Never
Destination:North Carolina
Delivery:Never

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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