HORRIBLE service, liars, and theives - Transport Reviews.com - Your Auto Transport Information Source. View Reviews, Ratings and Rankings of Auto Transporters.

Transport Reviews.com - Ratings and Reviews of Auto Transport Companies by Customers.

View 16192 Reviews on 892 Auto Transport Companies.
Recently Ship A Vehicle? Add the 16193th Review now!

Transport Reviews.com - Customer Reviews of the Vehicle Transport Industry

Company Login

Email This Page

Super Supporter

All America Auto Transport Visit All America Auto Transport's Website

Going your way since 1964.
Frequent transport schedules.
Free Quote (800)227-7447

Reviews & Ratings of Auto Transporters
Posted by Customers.

You Are 1 of 65 Active Visitors.

View All Companies | Newest Reviews | Information For Transporters

Anytime Car Shipping Ship domestic & overseas. Licensed, bonded & insured. (800)729-2160	A to Z Auto Shipping Let us handle all your auto transport needs. Fast, efficient and safe.	Direct Express Auto Trans. Instant quote. Door to door. BBB. Licensed. Insured. 800-600-3750	Auto Transporter.com Free quotes from auto transporters that customers would use again!
Ads By Transport Reviews

Poster:

Melissa

Date:

9/25/2006 10:46:00 AM

Reviewed:

American Dream Auto Transport

Subject:

HORRIBLE service, liars, and theives

Review:

UPDATE
It has now been 14 business days from when this company said they would issue a refund (7-10 biz days) and i have yet to recieve my money or even a phone call/email back from him even though I have called and emailed several times.

ORIGINAL REVIEW
As soon as they get your deposit money, you will not hear from them again. They told us it would be 1-7 days for pickup of our motorcycle. On the 7th day after we had left 3 voicemails, and 2 emails, he finally emailed to say he was "working on" our order and did not know when he could have someone pick up the bike yet. On day #10 after another 2 voicemails and 3 emails (unreturned), i sent a request in writing via email for a refund of our money. Well, of course THEN he had time to write me back - 3 times! to argue with me about refunding ALL of my money!! He said they keep $25!!! for WHAT? he didn't DO anything except screw me around. VERY rude and unprofessional. it's now been almost 3 weeks and i STILL have not gotten my refund.

DO NOT USE these guys - they WILL screw you over.

Report This Review

Response:

Posted by a representative of American Dream Auto Transport on 10/19/2006 3:52:00 PM

This is just a case of a vehicle not moving in time and customer cancelled. They didnt review the website apparently as we place all conditions on it to view for free before anyone places the order. We have on our order system that if they sign the order sheet they have read and agreed to the terms set forth. I guess they forgot or didnt bother to read the terms and conditions so remember to do so if you place an order with us, just a kind reminder.As you notice they didnt write that the deposit was returned like they did to say everything was horrible. The deposit was returned in the timeframe set forth and all is well in transport land. Thanks for listening.

Larry

Melissa gave American Dream Auto Transport a rating of:

Review details
Quote or Order ID:	111276-JD
Quote or Order Cost:	$425

Origin:	New York
Pickup:	Never
Destination:	Illinois
Delivery:	Never
Total Time from pickup to delivery of vehicle:	10 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:	Larry Pishko

Disclaimer: The reviews posted on this site are posted by persons that claim to be customers of the auto transport company that they are reviewing. Their opinions are theirs and theirs alone and do not represent the views and opinions of Valley Solutions, Inc., TransportReviews.com and Auto-Transport-Reviews.com. Visitors should not solely base their choice on these reviews. Companies and visitors are responsible for policing the reviews and alerting us to potential false reviews or reviews not posted by a real customer. To report misuse of this site please contact us.

For more legal information please visit our Legal Information page.

TransportReviews.com is a Community Site Proudly Provided to You By:
Valley Solutions, Inc.