Safe-Direct Car Shipping  | |
| Location: | 866-221-1664 - Los Angeles, CA 91602 |
| Phone Number: | 866-221-1664 |
| Secondary Phone Number: | 818-824-8100 |
| Website: | http://www.shipacardirect.com |
| Time On Site: | 5 Year(s), 4 Month(s). Since 2/21/2008 10:18:00 PM | | FMCSA Licensing: | MC-632461 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | Other Names:
(using or used this MC number) | Honesty First Auto Transport Inc. | | | | | The #1 thing that separates us from ALL other companies is that we back up our PRE-SCREENED carriers with an INSURANCE GUARANTEE. We are the ONLY company that offers a guarantee of this kind. Our carriers are the very best. The fact that you are here shows that you care about quality as much as we do. This is a great site and should prove extremely useful in making your decision as well as avoiding common problems, but BE CAREFUL, companies sometimes write their own reviews. Our advice is to start by reading the bad reviews, since no one is going to write their own bad review. You can learn a lot from another person's problems as well as get a feel for the company based on their response. All of our reviews are directly from our customers. Click the link above to visit our website and get a FREE ONLINE CUSTOM QUOTE, Tailor made to your specific situation. We also have great USER VIDEOS, helpful FAQs and glowing Testimonials. Get a Quote today! |
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Have your own experience with Safe-Direct Car Shipping to share? Click Here to add a review. Overall Rating (Last Two Years*): 
2817 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Safe-Direct Car Shipping reports that they have an average of 10000 customers per year. Currently, this site has 1787 reviews posted by individual customers for the past 365 days. So approximately 17.87% of Safe-Direct Car Shipping customers have posted a review.
This means that 82.13% percent of their customer’s opinions are not represented on this site. |
| Safe-Direct: Excellent | | Top to bottom. a very good experience. Tom Miller was right on top of my situation all along the way and the transport went off without a hitch. It couldn't have been easier and the price was right. Their website explanatory videos were very helpf... [ More ] |
|  | | Keith | | 6/18/2013 10:23:00 PM |
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| No issues or worries | | I chose Safe-Direct based on other reviews and could not be happier. Brian was great, kept me informed each step of the way. The pickup was done on time and without any hassle. The driver called to confirm delivery and let me know that he was runn... [ More ] |
| | | Glenn | | 6/18/2013 8:38:00 PM |
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| A great first experience with Safe-Direct | | This was my first experience with transporting a car cross country and I was very pleased with the promptness and efficiency of Safe-Direct. They picked up my daughter's car in San Antonio, TX and delivered it to Washington DC in three days. The comm... [ More ] |
| | | J. O'Neill | | 6/18/2013 8:23:00 PM |
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| Very Satisfied | | This company was great from the time I first spoke to them on the phone. They were very honest and straightforward. The truck driver called me with plenty of advanced notice and was accommodating with my schedule. I would definitely use them again in... [ More ] | | That's great Karen, thank you! We are ready to help you with the next one! [ view ] |
| | Karen | | 6/18/2013 5:10:00 PM |
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| Car Shipping | | I was very worry before getting in touch with Jason Whitton about my car shipping, but he was very nice and helped me and followed through with me every step on the way, which eased my anxiety greatly. Everything turned out smoothly and my car arrive... [ More ] | | Happy to ease your anxiety - we understand it, we get a lot of first-time shippers. Thanks so much for the recommendation! [ view ] |
| | | Hong Nguyen | | 6/18/2013 2:17:00 PM |
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| Dallas-Los Angeles shipping | | Transportation was secured the same day I called. The transport company's (Milestone) drivers were very professional about keeping me updated, and the car arrived on time. [ View ] | | Thanks, Nancy! Good to hear your drivers were very professional! [ view ] |
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| Totally satisfied! | | I was looking to send my 1982 Corvette Collector car from my home in Maryland to the new owner in Florida. It had to be sent quickly and via an enclosed carrier. The car was valued at $50k + and was vulnerable to the elements in transport. I have ... [ More ] | | Thank you for your detailed review, Richard! Glad to provide the first class service you were lacking in previous transports! Appreciate your recommendation. [ view ] |
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| Great service | | Safe-Direct Car Shipping provided great customer service. They did a very good in answering our questions and concerns. We would definitly recommend them to others! [ View ] | | Happy to answer all of your questions, Brian! Thanks for your great review! [ view ] |
| | | Brian Wanner | | 6/17/2013 10:15:00 PM |
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| Delivery of my 79 beautiful Mustang | | I would highly recommend Safe Direct Car
Shipping. Their prices are reasonable and great customer service. Rodney was very professional and honest. He followed up on everything from when I placed the order until the car was delivered.
Thank you [ View ] | | Thanks for your recommendation, Candida! Glad to keep you in the loop throughout! [ view ] |
| | | Candida | | 6/17/2013 4:15:00 PM |
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| Great, hassle-free service! | | We contacted Safe-Direct Car Shipping after reading user reviews here at Transport Reviews. We were not disappointed. David explained the process well and patiently answered all my questions. I shipped my car from Hawaii to the East Coast and he w... [ More ] | | Thanks for the great 5 star review, Bill! So happy we found the right hassle-free match for your transport! [ view ] |
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| Customer Service | | I would use this company again. Jason was excellent in all aspects of the transaction. Accurate and timely information. Easy to reach and prompt responses. [ View ] | | Great, thanks Dan! We're ready to help you with your next one! [ view ] |
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| good, but wish I was told it was possible to miss first pickup day | | Service with safe-direct was good, I wish I knew it would be a few days after the first pickup day before my car would get picked up, as I was on a tight schedule. It all worked out though, I had to spend a little bit more money than the original quo... [ More ] | | Thanks for your feedback Evan! You bring up a good point about timing estimates: there isn't always everyday availability no matter how much notice you give us, so it's realistic to allow a window of a few days for pick-up availability. [ view ] |
|  | | Evan | | 6/16/2013 11:05:00 PM |
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| Safe-Direct Car Shipping was Excellent! | | I had excellent service with Safe-Direct Car Shipping. I made several inquiries with other car shipping companies before choosing Safe-Direct Car Shipping. The other companies quoted me higher prices, longer shipment times, and frankly, were too p... [ More ] | | Thanks for your excellent review, Pam! We don't like pushy sales people either - happy to keep you informed! [ view ] |
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| Moving my car from CT to CA | | Overall good. The process was easy. I had some issues with pick up time but were able to work it with them. Without this problem, it would have been great. Other than that, the car arrived in a very good condition and on time. [ View ] | | Thanks for your feedback, Wael! You bring up a good point about timing estimates - drivers do try to accommodate when they can but it's realistic to leave a little flexibility around your pick-up date. [ view ] |
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| First Class Service | | Overall the delivery process was excellent. Tom @ Safe-Direct was very clear in the process and helpful with my questions in regard to the process. There was one hickup with a delivery time which was earlier than previously stated but Tom was able to... [ More ] | | Thanks for your first class review, Domenic! Happy to help you iron out the delivery time with the drivers! [ view ] |
| | | Domenic Savino III | | 6/15/2013 5:19:00 PM |
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| cross country transport | | Safe-Direct was easy to contact and responsive to questions; the videos are excellent. They picked a carrier, PK, for the transport to CA. It was on time and careful and courteous, so we asked for that company for the return transport. We experience... [ More ] | | Thanks for your great feedback! Glad you like the videos! [ view ] |
| | | A. Hall | | 6/15/2013 2:43:00 PM |
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| Safe Direct | | I would highly recommend Safe Direct. Having Amanda as my contact person there definitely made all the difference. This was my first time shipping and she guided me through the entire process. She was also very knowledgable about the area I was shipp... [ More ] | | Thanks for your recommendation! Happy to guide to you through the entire process! [ view ] |
| | | O. A. | | 6/15/2013 3:09:00 AM |
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| Excellence service | | My car was picked up on Saturday and was delivered Wednesday around 4pm. Excellence service; whenever, I need a car moved I will be calling safe-direct and my carrier of choice is Onixe Express.
Great Job!
Thanks,
Safe-Direct
[ View ] | | Thanks for your excellent review! We are ready to help you with the next one! [ view ] |
| | | lewisdc | | 6/14/2013 10:26:00 PM |
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| Nice Service | | This is actually the second time I use this service. For each time, the pick-up and delivery are on time. They even consider my convenience to pick up, e.g. during weekend. I will definite use their service again if needed. [ View ] | | Thanks for the nice review and the repeat business, Wen! We are ready to help you with the next one! [ view ] |
| | | Wen Yang | | 6/14/2013 7:44:00 PM |
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| Great Compnay | | I highly recommend this transport company. They were honest, timely, and great to work with. They answered all of my questions directly and were very friendly. Our car arrived right on time and in great condition. [ View ] | | Thanks for your great 5 star recommendation, Elaine! [ view ] |
| | | Elaine | | 6/14/2013 7:43:00 PM |
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| shipping of my vehicle to NC | | It took an exceptionally long time to get a driver to sign up to take my vehicle from Phoenix to North Carolina. The vehicle was picked up 16 days after first available date. However it was then delivered in fine shape to me in only 3 days. [ View ] | | Sorry it took so long to confirm your carrier - it is helpful for potential customers to know that your job was ready for pick-up right before Memorial Day. Unfortunately, carrier availability around major holidays can be very limited which can create backlogs and/or affect affect pricing. Glad there was a quick turnaround once there was an available truck! [ view ] |
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| Good service | | Safe-Direct Car does contact the carrier on time that can pick up my car quickly. One comment: the carrier was a little bit late (2 hours) to meet us because our original place is in downtown area. [ View ] | | Thank you for your review! And you bring up a good point: carrier arrival times are estimates. [ view ] |
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| Right on time | | My experience with very good with the company. Pickup and dropoff times were exact. My car arrived dirty but undamaged and the drivers were excellent and helpful. David was a great help in talking me through the process. I would use this service a... [ More ] | | Happy to talk you through it! Thanks for the great feedback, Elizabeth! [ view ] |
| | | Elizabeth | | 6/14/2013 5:19:00 PM |
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| Truck | | Very fast pickup and very fast drop off, truck was delivered the next day.....Great job! Would use again for sure! The driver of the transport was a nice guy as well! [ View ] |
| | | Anthony | | 6/14/2013 3:44:00 PM |
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| Fine broker to work with | | Working with the broker was fine, at first no one picked up the contract. Over the first two weeks of the bid no companies picked it up and with my move date getting closer I was getting nervous about my car being picked up prior to my beginning my m... [ More ] |
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| Great Shipping from NY to CA | | My car arrived in perfect condition, the driver was courteous, and the referral representative was extremely professional and helpful. [ View ] | | Great 5 star review! Thanks so much! [ view ] |
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| Review | | I feel that the transport company we used was very professional. The company was in constant contact with me which I have not experienced before. Tom from Safe Direct was prompt in returning my phone calls or e-mails with any questions I had. I would... [ More ] | | Glad to keep you informed! Thanks for the great review! [ view ] |
| | | C Corson | | 6/13/2013 10:01:00 PM |
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| Professional Customer Service | | This was the first time we were having a vehicle transported. The whole process was foreign to us. After making a series of calls to inquire as to how to go about it, we decided to go with Amanda/Safe-Direct Car shipping for the simple fact that she ... [ More ] | | Thanks for the great 5 star review, Julie! Glad your first time was a straight-forward experience! [ view ] |
| | | JULIE KELLER | | 6/13/2013 9:17:00 PM |
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| Great Experience | | I've never shipped a car before but they made the process very straightforward and easy. My car was picked up the first day it was available and delivered as early as they said it might be delivered. The driver called me and let me know 2 days in adv... [ More ] | | So glad to keep it easy for you, Stephanie! Thanks for your 5 star review! [ view ] |
| | | Stephanie | | 6/13/2013 7:10:00 PM |
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| took awhile to get a driver | | After being burned once by another service provider (stateway auto) I went with Safe Direct. I received a quoted price and waited and waited and waited. Seems the quote was not accurate to get the job done. After 2 weeks of waiting, I was able to... [ More ] | | Thanks for your feedback Bruce - you bring up some really good points for shippers of classic cars. You wanted to ship a non-running 1964 Chevy Corvair, which is larger than modern sedans so a price adjustment has to reflect the fact it is heavier and takes up more space on a truck than another would. Non-running vehicles take more effort to load, so there is a price adjustment there too. It's not that low-balling is industry standard, it's that there aren't set prices. Price adjustments vary from situation to situation and from carrier to carrier. Our quotes are most effective for standard, stock contemporary running sedans but all of our quotes are offered in good faith. [ view ] |
| | | Bruce | | 6/13/2013 6:36:00 PM |
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| Would use again in the future | | The experience was great I will use them again in the future. I do a lot of out of state work and have had many cars shipped and this has been by far the easiest. Make sure to call and get a quote the online quote system is not very accurate. [ View ] | | Happy to keep it easy for you! Thanks for your review! (Our online pricer is better for standard sedans - since you were shipping a larger, heavier old model we had to adjust for that. Pick-ups, SUVs, vehicles with extensions and non-operative cars require price adjustments.) [ view ] |
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| Car shipping review | | My experience with Safe-Direct Car Shipping was good overall. Rodney was my primary contact, and he seemed knowledgeable with the whole process. The brokerage fee was $225 with $30 rebate for filling out this review of the service. As far as I know, ... [ More ] | | Thanks for your feedback, Anderson! Glad to hear your experience was good overall! [ view ] |
| | | Anderson | | 6/13/2013 2:12:00 PM |
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| Safe Direct Shipping Two Cars | | I have used Safe Direct in the past for shipping a vehicle across the country. Jason is helpful and attentive, which is partly why we chose Safe Direct for shipping two vehicles from Connecticut to California. The driver of the truck was on time for ... [ More ] | | Thanks for your feedback, Maya! We are happy to have your recommendation! [ view ] |
| | | Maya | | 6/13/2013 12:45:00 PM |
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| Great again! | | This was the second time that I used Safe-Direct and as usual everything was taken care of brilliantly by Jason. Their communication and speed of delivery was great, will always use Safe-Direct for my shipping needs! [ View ] | | Thanks for the great review and the repeat business, Steve! We're ready to help you with the next one! [ view ] |
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| super happy | | I was super happy with my service. The driver was kind, courteous and did a great job. He was fast and efficient, and the car made it across country pretty quickly. My car was in the exact condition it left, and watching the driver maneuver the ca... [ More ] | | We're super happy that you are super happy! Thanks Ryan! [ view ] |
| | | Ryan | | 6/13/2013 12:42:00 AM |
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| First Time Car Shippers | | We had never shipped a car before and Safe-Direct made the process quite easy for us. Everything was explained thoroughly and executed smoothly. The timeliness exceeded our expectations. The car was picked up the day we submitted our request! No ... [ More ] | | Thanks for your great recommendation, Becky! Glad there was a quick turn-around for you! [ view ] |
| | | Becky | | 6/12/2013 8:30:00 PM |
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| Safe-Direct Car Shipping | | Shipping our car across the country was relatively quick and easy with Safe-Direct Car. Our point of contact was Rodney and he was helpful and courteous throughout the process.
The carrier we went with was Avanti Auto Transport and our driver was... [ More ] | | Thanks for your great review, Kent! Sorry it was a little too quick on the delivery but glad it was a positive experience overall! [ view ] |
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| Safe-Direct Review | | The car was shipped too early; it came a few hours before I got to my destination (even though I told the carrier I would not be at the destination until the certain time). Also, the carrier did not call the day before delivery like I had asked. Othe... [ More ] | | Thanks for your feedback, Dan! Sorry the carrier arrived too quickly - glad it wasn't too much of an inconvenience for you! [ view ] |
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| Safe-Direct / Best West Trans. LLC | | Safe-Direct Car Shipping was a reliable, honest, and professional company to hire for the shipping of my vehicle. I have had a previous *bad experience* with a shipping company that was the complete opposite- the did not respond to emails, my car was... [ More ] | | So glad we did better than the other guys! We appreciate the 5 stars, please call us again for the next one! [ view ] |
| | | anonymous | | 6/12/2013 12:40:00 PM |
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| Everything went off without a hitch | | For $625 I was able to ship my car from New Jersey to Miami in 2 days. This is an exceptional value when you take into consideration the gas/lodging/food/wear costs incurred when driving just a long distance.
The pickup was arranged on the estima... [ More ] | | Always happy to answer questions for a first-timer! Thanks for the great review, Andrew! [ view ] |
| | | Andrew | | 6/12/2013 12:39:00 PM |
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| Review of both SafeDirect and the Carrier | | This was my first experience with transporting a car across the country. Safe-Direct was wonderful to work with. Brian Shay was my contact and he answered all my questions promptly and explained the process. The problem was with All Auto Access, t... [ More ] | | Thanks for the review, Glenn! We are so sorry that your carrier was not communicative, we are following up with them regarding your issue. [ view ] |
| | | Glenn | | 6/12/2013 10:57:00 AM |
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| Great experience with Amanda at Safe-Direct Car Shipping | | I had a great experience with Safe-Direct Car Shipping. From the time I submitted the quote, Amanda stayed in close contact with me and gave me regular updates and detailed information on the car moving process until my carrier was assigned. Amanda w... [ More ] | | Thanks for the great recommendation, Mahmoud! Always happy to keep you in the loop! [ view ] |
| | | Mahmoud Sultan | | 6/12/2013 10:56:00 AM |
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| Review of Auto Shipment | | Everything went exactly as planned. Picked car up at my house in Colorado and delivered to my son in Florida in just 5 days. Great Service. [ View ] |
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| Review of Auto Shipment | | Everything went exactly as planned. Picked car up at my house in Colorado and delivered to my son in Florida in just 5 days. Great Service. [ View ] |
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| Florida to Utah | | The process was very easy. Tom was always in contact and kept us informed. He went out of his way to get the car picked up early. I would definitely use them again. [ View ] | | Thanks Roy! Happy to keep it easy for you! [ view ] |
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| Very pleased!!!! | | I am very pleased with the service that Safe-Direct Car Shipping provided to me. I dealt with Amanda and she was amazing. I had a situation in which I needed to ship the car the next day (Thursday) and needed to be in North Carolina the following th... [ More ] | | Thanks for the amazing 5 star review, Mat! We are very pleased that you are very pleased! [ view ] |
| | | Mat Gaftunik | | 6/12/2013 9:39:00 AM |
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| My review | | Working Brian with Safe-Direct was painless. Once the carrier was assigned the process went pretty quickly and efficiently. There weren't any issues during pick up or delivery. The driver was very nice and professional. If I had to put thing that cou... [ More ] | | Glad to hear the driver was very nice! Thanks for your great review, Misty! [ view ] |
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| On time pick up/delivery | | I had a terrible experience shipping my other car a few years ago. Picked the lowest bid, the car was never picked up for 10 days. Had to cancel the order booked a new one paying $125 more. This time I learned the lesson. Chose Safe direct for $1... [ More ] | | Thanks for your feedback - it will be very helpful to any first timers reading it! So glad that you are relieved and happy with our service! [ view ] |
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| Transport service | | Pick-up was arranged quickly and delivery was earlier than expected. There was no damage to our vehicle. [ View ] | | Thanks for the review! Glad it was super fast for you! [ view ] |
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| Car shipping | | I have been using David with Safe-Direct Shipping for over a year now. I will continue to use them as this is the BEST company and is completely insured. David is ever so helpful and answers all of my questions (which is usually alot!) This is the... [ More ] | | Thanks for your repeat business, Amy! We're ready for the next one! ;) [ view ] |
| | | Amy Gibson | | 6/11/2013 2:18:00 PM |
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