Reviews from All Customers.
Reviews from Customers who would use the company again.
Reviews from Customers who would NOT use the company again.
|Unlike the household moving industry, the car shipping industry feels to the inexperienced customer like the Wild West. You deal with anonymous brokers, even when you think you are dealing directly with the shipper. I was a little uneasy after I realized that the original person I spoke to, who assured me he had his own fleet of trucks, was not the broker who called back to complete the reservation. Nonetheless, the call confirming the pickup date came a week or so ahead of time, the driver and his truck showed up on time. I took multiple photos of his truck, his license plates and DOT decals, and him. I still wondered as he drove away if I'd ever see my car again. But he showed up, right on time, 2500 miles away, actually before we got there, but the relative I had designated received the car and put it in the garage. Not surprisingly after 2500 miles on the back of a truck, the car was badly in need of a wash, but was otherwise in fine shape, with no damage. All in all, good service at a fair price....[More]|
|By SDL on AAA Anytime Inc. on May 25 2015 6:49PM|
|I chose your company to ship me and my parents cars b/c your trucking company was the only one based in Las Vegas. the service was great and the cars got delivered a day early.
|By Josh on AAA Anytime Inc. on May 17 2015 10:45PM|
|Pick and delivery were both on time. Excellent service.I would recommend the staff and company to everyone....[More]|
|By Silpa on AAA Anytime Inc. on May 15 2015 2:01AM|
|First time to shipped car to another state and very much satisfied with their service. The company promised us that the car will arrive in Washington State in 6 days but my daughter got it in just 5 days. No hidden fees and the price is very reasonable. ...[More]|
|By Jeanet on AAA Anytime Inc. on May 15 2015 12:03AM|
|We needed to sign up with someone in hurry as the one we had used to bring our car to arizona was unable at the last minute to pick our car up which was a no go because we had no one to leave the car key with for the driver..one call call to aaa anytime inc and our problem was solved...[More]|
|By James Meek on AAA Anytime Inc. on May 13 2015 5:46PM|
|Driver was very friendly and respectful. He notified us at every point in his journey. His courteousness was much more than expected, but it was definitely appreciated. I would definitely use this carrier again. ...[More]|
|By Jules on AAA Anytime Inc. on May 13 2015 12:05AM|
|My son has a Mustang Mach 1 which he treats like a baby. He went away to college and really wanted his car with him but didn't want to put the miles on it. We found this company and they were great to deal will. The office person, Peter was very knowledgeable, courteous and let me know the company was registered to provide the transportation needed. The driver was actually able to pick up the car earlier than planned which was wonderful. The driver was very nice. He took great care placing the car on the ruck and taking it off. The driver also kept communicating with estimated date and time of delivery as he traveled. The company is a really nice, reliable and reputable company to deal with, especially if you cherish your automobile. Thank you so much Peter and drivers for AAA Anytime Inc!!!...[More]|
|By Kellie on AAA Anytime Inc. on May 6 2015 6:12PM|
|First time user but more than satisfied. Had heard stories of bad shipments from friends and was a little concerned when I made the contract. Will use again to ship other cars to our new home in Fl.
|By LeRoy on AAA Anytime Inc. on May 5 2015 2:22PM|
|Everything went extremely well considering our limited timeline. AAA Anytime went well above and beyond to accommodate, as well as tolerate our needs. Their prices were great, if not the best we were quoted. We are looking at having another vehicle shipped from TX to WI, and will not even bother to call anyone else. ...[More]|
|By J Koos on AAA Anytime Inc. on Apr 30 2015 3:48AM|
|"AAA Anytime Inc" called us and said they could have our car picked up in Colorado within 5 days and delivered to our son at Keesler AFB within another 5 days. We told them what day we preferred to have it picked up and they actually did pick it up that day, and delivered it to our son the very next evening. Greatest service we've had in shipping a car. I would definitely recommend them to anyone, especially if your shipping a car for a military serviceman, because they gave us a $100 military discount....[More]|
|By Grant Irwin on AAA Anytime Inc. on Apr 23 2015 12:58AM|
|Use AAA for shipment of a auto from So. Cal to same destination with positive results. So used them for this auto shipment and was happy also happy with results....[More]|
|By Doug Murray on AAA Anytime Inc. on Apr 16 2015 11:57PM|
|On time, professional, careful and kept me informed re progress. The second time we have used your firm....would do it again without a second thought....[More]|
|By J.W. Cox on AAA Anytime Inc. on Apr 16 2015 5:56PM|
|Driver was competent , professional and helpful. Follow up by company showed interest in providing good service...[More]|
|By Grace OConnor on AAA Anytime Inc. on Mar 13 2015 5:25PM|
|I had my car shipped from Dallas, TX to Woodland Hills, CA. I was glad to see the 2 truck drivers load my car with care and show up on the date promised. My vehicle was delivered in the same safe and timely manner. I would highly recommend AAA Anytime to anyone needing their car shipped. ...[More]|
|By Donovan Ruddock on AAA Anytime Inc. on Mar 4 2015 7:00AM|
|If you're thinking about using them to transport your automobile run and run fast! Rich, is the sleaziest guy I have ever encountered. Not only did he misrepresent the nature of their business, they pulled a bait and switch and STILL managed to charge my credit card. Originally I was contacted by Rich to transport my vehicle.
He said quote, "we're not like the other guys, we have our own trucks to transport your vehicle." Not true. They're brokers just like the others. He even went as far as guaranteeing my car would be picked up by a specific date, another lie. When the transport company contacted me to arrange a pickup time, not only were they unaware of what Anytime mentioned, they told me the exact opposite - causing major problems with my timeline.
I called the sales department and they told me customer service was in another building! The gentleman gave me a number to call that didn't work. I finally spoke with Rich and he proceeded to ask me, "what happened?" I challenged him and he hung up. I finally got someone from customer service to answer. Anna told me to send an email requesting to cancel so I did. Today I look and there's still a charge on my credit card for the entire amount.
They are beyond shady. Do yourself a favor if you're considering transporting an automobile. Check the BBB or using a DIRECT trucking company. These guys are the definition of crooks!...[More]|
|By Chris on AAA Anytime Inc. on Mar 3 2015 8:48PM|
|Response from AAA Anytime Inc.|
|Paul Everich on Mar 3 2015 8:52PM|
|To Chris We cannot find you in our data base. Please provide us with your order number so we can verify if you are our customer.
Thank you very much
|Funny how AAA Anytime's Receipt/Contract doesn' t even have a Order #.
2/16/2015 - I was desperately looking for a car transporter to ship my car from IA to WA. I got several calls but AAA Anytime called me and proceeded to tell me what I wanted to hear.
A. They will deliver withing 3-4 days. They use their own trucks and 2 drivers. HASNT HAPPENED YET.
My time period was 2/17 to 2/19 because I had to pack my whole house and move my family to WA.
I was on military orders to change duty stations.
So they preyed on my desperation. I had another company already looking for me ($2049), and they sales guy from AAA Anytime (Jim Paige) told me that the cheapest I can get it for is $2298. I was desperate to get my cars shipped out BEFORE I leave and have them when I get on base. Because you know, with a child and huge base, you NEED a car to go get groceries, supplies etc.
SO I thought, these guys are guaranteeing it'll be there withing 3-4 days. I'll pay extra to get it sooner.
Today is 2/25 and the transporter is still in Council Bluffs, IA. A WEEK AFTER THE CARS WAS PICKED UP!
I would reference an order number but the receipt/contract doesn't even have one.
When I called customer service, which is the worst I have come across, it repeatedly goes into a voice mail OR a beep like a fax machine and hangs up on you.
The chance I did get through, Melissa (I don't remember the name), proceeded to tell me that it should be there this Friday or Saturday. Mind you, I called on 2/23/15 and the same person told me it'd be there that evening. ALL LIES.
When I called today 2/25/2015, she proceeds to tell me that the cars will be there on Friday or Saturday (2/27 or 28). And this apparently after calling the truck driver. She repeatedly tells me to call the truck driver of which I keep telling her, I have my dealing with YOU not the truck driver. And she tells me that the truck drivers work for them. Exactly, which means, YOU, AAA Anytime has to coordinate with THEM to make sure the shipments come on time. After I got angry and tried to explain to her how I have to go to work, I have no way or no one to go get groceries she yelled at me and hung up. Is this how customers are treated now days? I don't think so. And I don't think that companies like AAA Anytime paint a pretty picture for all the other companies out there trying to do it right and being honest. My regret is I should have NEVER used this company, and as a service member, to be treated like this is saddening. I will share contracts, even the truck driver can attest to the lies and deceit of this company. No use yelling at the driver, he's just driving. It's AAA Anytime who are the liers, crooks and thieves....[More]|
|By Heshan Mudannayake on AAA Anytime Inc. on Mar 3 2015 8:35PM|
|Response from AAA Anytime Inc.|
|Paul Everich on Mar 3 2015 8:48PM|
|To Heshan You are not our customer you never shipped a vehicle with AAA Anytime, Inc. if you had you would have an order number, and since you admit t...[More]|
|This company gives all other transportation companies a bad name. I signed the contract and paid AAA Anytime, Inc $300.00 to pick up my car on 12/26/2014. On 01/2/2015 my car STILL had not been picked up. On 12/26/2014 at 3pm I was told "the truck broke down" and my car would not be picked up until 12/30/2014. Beware of companies who claim "the truck broke down". From 12/30/2014 on; every day, I was told" the truck is coming and the driver will call you". THE TRUCK NEVER CAME AND THE DRIVER NEVER CALLED. I spent New Year's day trying to get someone on the phone, to no avail. On 1/2/2015, I called another company; Affordable Auto Transportation, one week after my car was supposed to have been picked up. Affordable Auto Transportation delivered my car from Norfolk, Virginia too Kansas City, Missouri in a little over 24 hours. AAA Anytime,Inc knew they didn't have a driver to pick up my car when they took my $300.00. When I disputed the $300.00 thru my bank and tried to get my money back; Mr Everich, the customer service manager claimed when the truck arrived, I told them I was using someone else. He also claimed; I admitted to "double booking", none of this was true. Again I repeat; THE TRUCK NEVER CAME AND THE DRIVER NEVER CALLED. Mr Everich also claims they were ready, willing and able to ship my car; well I beg to differ, you be the judge. Needless to say, I lost the dispute because I had signed the contract which states, no refunds. How long was I suppose to wait? I spent 6 days in a city I had never been too before, didnt know anyone, about to start a new job without a car. It is obvious that this company has no respect for the hard working Americans of this country. I dont have $300.00 to just give away. They are not trustworthy, honorable or deserving of your business. Had I checked with the BBB, I would have found they have an F rating with the BBB. I will never do business with them again and neither should you.
|By Gloria Todd on AAA Anytime Inc. on Mar 1 2015 8:19PM|
|The experience was generally very good. However, in my first phone contact, I was told that this company has their own trucks and the vehicle would be on their truck. In my second contact, when confirming information and planning to pay the deposit, I asked again and was told they are a broker and the vehicle would be on an independent contractor's truck. I did have to specifically ask again, but did get the truth. The pick up and transport were fine. However, the driver who dropped the car was of very poor temperament (very short when speaking and I would characterize as rude). He was short with me on the phone when arranging the drop and he made me feel as if I had done something to offend him in our first conversation (I had never spoken with him before) and in each subsequent phone conversation and even in person when I picked up the vehicle.
In conclusion, the vehicle was transported quickly and safely though at the agreed price (which I think was very fair). And, the AAA Anytime was nice and courteous....[More]|
|By Ed F on AAA Anytime Inc. on Jan 11 2015 2:19PM|
|Overall great experience. The driver kept me updated on his delivery window and narrowed it down the closer he got. I took delivery at 11:20 p.m. The driver gave me the option of taking delivery at the late hour or waiting until the next day. The driver was very considerate of the late hour and took extra care to minimize the noise. I would recommend them and use them again if needed. Great experience!!!...[More]|
|By Brian on AAA Anytime Inc. on Jan 7 2015 8:13PM|
|Overall I am overjoyed with the professionalism and service I received. My vehicle was picked up and delivered several days earlier than expected. Almost everyone I dealt with were kind and friendly from the initial phone contact to the delivery driver except one person.
There was one individual I spoke to on the phone who was rude and condescending and actually hung up on my once. When I called back after my delivery was completed to thank the staff for a job well done, I got the same individual again and asked to speak to a supervisor. He again was rude and said there was no supervisor available then asked what I wanted. I told him I wanted to say thank you and he again was condescending and rude. Had he been my first contact, I would never have used this company, thankfully, he was not because OVERALL, THE COMPANY IS WONDERFUL! ...[More]|
|By Barbara Anne on AAA Anytime Inc. on Dec 4 2014 5:31PM|
|AAA Anytime is an extremely deceptive company. They market themselves as if they have their own trucking fleet, yet they contract outside companies. This not only makes AAA not liable for anything but it adds for risk of delays. The first time my car was scheduled the truck driver did not arrive anytime near the 3 hour window that they told us. AAA Anytime then charged me an additional $250 to reschedule while claiming that because I did not clearly state the specific time frame on my contract it was my fault. Not only was their customer service extremely poor but they were holding my $1200 hostage without negation for any type of reimbursement. Please don't fall trap to their deceptive practices....[More]|
|By Ryan K on AAA Anytime Inc. on Nov 26 2014 1:57PM|
|Response from AAA Anytime Inc.|
|Paul Everich on Nov 26 2014 2:10PM|
|Dear Ryan K you are not our customer. You do not appear anywhere in our database. Please remove this false review and contact the correct carrier.
|I would definitley use this company again. I called numerous companies regarding the transport and decided on this one. From the time I called till the time they picked up the car it was 2 days. I wanted the car picked up on a Saturday and it was. They are fully insured so I felt very comfortable with my vehicle being transported. I give this company 5 stars!!!!...[More]|
|By Liz I on AAA Anytime Inc. on Nov 19 2014 1:26PM|
|This company is pretty good! I would use them again if I needed another car transported. They picked up my car in the time period they said they would. And they also dropped it off at the time period they said they would. I would definitely use his company again to transport another car. ...[More]|
|By Ashley on AAA Anytime Inc. on Oct 22 2014 2:19PM|
|Note: I do not know my order number, I believe it is my name.
I hired this company to take my Honda back east to my daughter. She was in urgent need of transportation so I called Anytime on Friday. I was very happy they picked up on Monday and delivered yesterday. My daughter is happy (car looked fine) and thankful to have a car so quickly. Hopefully, I won't need to send a car again, but if I do I will certainly call this company! ...[More]|
|By Karen Carter on AAA Anytime Inc. on Oct 12 2014 5:24PM|
| We called multiple times on the day that car was to be picked up. At the last minute we werey told that the pickup would not occur. Although a woman at the company was polite, her male colleague was rude, arrogant and of no help whatsoever. The company did refund our money but the experience was totally unacceptable. It added tremendous stress to an already stressful day and required imposing on friends to accomplish the transport with a different transporter....[More]|
|By Brown on AAA Anytime Inc. on Oct 3 2014 12:04AM|
|Response from AAA Anytime Inc.|
|Paul Everich on Oct 3 2014 11:35AM|
You are not a customer of AAA Anytime, Inc.
Please remove this false review and post it to the correct company.
Again, you ...[More]|