Company Response Review Report Review
OVERALL

MARK Submitted this review about Auto Shipping Group LLC
Review made Live: 2/8/2014 2:26:00 PM
I JUST WANTED TO SAY MY OVERALL EXPERIENCE WITH ROD WESTLUND WAS THE BEST VERY PROFESIONAL. AND I GUESS IM NEW TO HOW THE CAR TRANSPOTING SYSTEM WORKS. IF YOU CALL A TRANSPORT COMPANY AND HAVE A VEHICLE SHIPPED THEY WONT USE THIER OWN TRUCKS THEY CONTRACT OUT TO OTHER HOULERS.WICH IS OK SINCE THAT COMPANY YOU CALLED CANT HAVE TRUCKS IN EVERY STATE. IM HAPPY WITH RODS HELP, BUT WHEN I WAS CALLED FROM THE ACTUAL TRUCK DRIVER FROM Shipping Experts Big Valley Transport LATE ONE DAY BEFORE TH SCEDULED DROP OFF DATE I WAS TOLD BY DRIVER,, YOU NEED TO COME PICK UP YOUR CAR BECOUSE IT HAS NO BRAKES AND I CANT MOVE IT. I SAID OK LET ME COME TO YOU TO SEE THE PROBLEM WICH WAS ABOUT 40 MIN AWAY FROM WHERE I WAS AT. ONCE I MET UP WITH DRIVER HE PULLED HIS TRUCK AT A REST STOP UNHOOKED MY CAR UNLOADED IT RIGHT AT THE END OF TRAILER AND SAID IS THIS OK IS THIS WHERE YOU WANT IT? IM LIKE THATS IT? HE SAID ITS OK TO LEAVE HER YOU JUST HAVE TO CALL A TOW TRUCK TO TAKE THE REST OF THE WAY TO YOUR HOUSE. IM LIKE OK? HE SAID $800 PLEASE FOR THE BILL. THANKS TO HAGERTTY CAR INSURANCE ROAD SIDE SERVICE THEY TOWED ME THE REST OF THE WAY FOR ONLY AN EXTRA $113
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1005993
Quote or Order Cost:
$1135

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 2/8/2014 2:36:00 PM
Contact: ROD WESTLUND For A Free Quote And FIVE STAR SERVICE, Phone 360-853-2867, Rod_w@magiccarpetautotransport.com; Hello Mark,Thank You for the 5 STAR Review. It was a pleasure working with you and I look forward working with you again should you need transport services in the future. Thanks Again, Rod Westlund