We do apologize to our customer for not being able to ship his vehicle at the original quoted price. It is, however, important that we elaborate more on how we do business and try our best to serve our customers. AmeriFreight always try to negotiate the best possible rate for any shipment, depending on a customer's needs. This customer chose our economy saver rate. We explicitly explain to our customers that they must have time and patience if they want to ship at the economy saver rate. Those who have a more flexible schedule benefit greatly from this rate, but customers with time restrictions are always urged to select a more premium rate in order to give a more accurate price quote.