Excellent, knowledgeable customer service representative
Caleb
Submitted this review about
AmeriFreight Car Shipping
Review made Live: 7/15/2012 10:49:00 AM
I attempted to ship this vehicle with a different company a few months ago, and they were border-line criminal (my order was "pending" for over 45 days on a 7 day pick-up quote, could not get in contact with my rep or business owner etc.).
After being burned once before, I was extremely cautious about vehicle transport companies, but saw that Amerifreight had excellent reviews. I was not disappointed. My representative, Mr. Graham Turner, was knowledgeable, professional, and very personable. He positively dialogued with me throughout the transport booking, shipping, and post-receipt process. My vehicle showed up EARLY, and in excellent condition.
I strongly recommend Amerifreight for those looking to ship their vehicle. There are definitely a large number of shady transport companies to choose from; Amerifreight is NOT one of these organizations. It is obvious that this company prides itself on customer satisfaction achieved through hard work, positive communication, and honest up-front quoting (this helps with expectation management).
I move every 2-3 years, and have 3+ vehicles at any one time; after this experience I will only use Amerifreight from now on. Thanks again-
Company Response
AmeriFreight from
AmeriFreight Car Shipping Submitted this response.
Response Date: 7/16/2012 9:05:00 AM
#1 Google | BBB Accredited Car Shipping | Best Rates Service Protection
(Graham 678-369-4122)
