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User Question

Is it true that Companies can Pay to have bad reviews removed?



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Answers


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No. Companies can NOT pay to have bad reviews removed.
This rumor is a common one.  We believe this rumor comes from companies using the Non-Customer Review Process.  During that process at the companies sole discretion an auto transport company can challenge whether a review was posted by a customer or not.

The process starts with the review immediately, but temporarily hidden from public view.

The non-customer review process is open to auto transport companies regardless of their rating or if they do business with Transport Reviews.

The best part of the process is that if a company abuses the process they end up hurting themselves by giving the review they try to hide extra exposure on the site.  Ouch!  In fact running the non-customer review process typically results in the review being view more than TWICE AS OFTEN as other reviews.

So the rumor that we allow companies to pay to have bad reviews removed is:

FALSE



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