Direct Connect Auto Transport 
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Have your own experience with Direct Connect Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*): 
92 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Direct Connect Auto Transport reports that they have an average of 1000 customers per year. Currently, this site has 31 reviews posted by individual customers for the past 365 days. So approximately 3.10% of Direct Connect Auto Transport customers have posted a review.
This means that 96.90% percent of their customer’s opinions are not represented on this site. |
| Diamond in the Rough! | | My College student son recently finish up his 3rd yr UOM and was ready to come home (to NY) -He was left stranded by "Superior Auto Transport" -Bunch of THIEVIES- who took our deposit and when came time for pick up - left him STRANDED!! -th... [ More ] |
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| Nice to get some straight answers! | | Attempt 1 to have my car transported was a total exercise in frustration. I made the agreement weeks in advance of the date I needed the car shipped and as the due date arrived, a "Chinese Firedrill" erupted. Long story short, the date th... [ More ] |
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|  | | Greg | | 4/22/2013 11:41:00 AM |
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| Shipping a 1965 Shelby Cobra Replica | | Direct Connect Auto Shippers did a superb job of moving my 1965 Cobra replica from Minnesota to Colorado. The management team was exceptionally professional and attended to every detail. The delivery team was equally exceptional, very careful, and ... [ More ] |
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| Great Company to Deal With!!!! | | I had the pleasure of dealing with Paul of Direct Connect Auto Transport. I had an awesome experience through the entire process of our vehicle transport. I would give this company a 10+ especially in customer service. [ View ] |
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| transport 560sl | | The driver picked up the car early, called when he was a day out, and showed up on time. he was very curteous and I would use them again. [ View ] | | 877-668-3227.5Star reviews we always like to see. Thanks Jon for giving the trust to handle your classic car transport. Thanks again John C. [ view ] |
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| Customer Service | | Experience with DIRECT CONNECT AUTO SHIPPERS, INC. was excellent. The first assigned driver was not acceptable and when DIRECT CONNECT was contacted, they immediately cancelled his services with us. The next assignment of drivers went through ZERO... [ More ] |
|  | | maureen roaldsen | | 3/18/2013 5:15:00 PM |
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| Transporting my Acura | | I never transported a car from one state to another before. I did not know who to choose but after reading about their reputation and checking with the Better Business Bureau they had a great record.
They picked up my vehicle right at the time ... [ More ] | | Direct Connect Auto Transport thanks you for trusting us with your car and giving us the chance to prove to you that we are the best when it comes to managing the customers expectations. [ view ] |
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| my custom built mitsubishi car | | I bought a custom made sho car out in Indiana...i needed a carefull delivery bcus this is a 18 trophy show car. I had great communication with Ms.Darra at the center; So thanks alot. [ View ] |
| | | Chris | | 2/20/2013 11:14:00 AM |
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| Direct Connect Shipping | | There were some bumps along the way however I was able to maintain contact the whole time with Dara who was a pleasure to deal with and stayed on top of things and made me feel like she cared about the job getting done. [ View ] |
| | | Desiree P. | | 2/18/2013 3:02:00 PM |
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| Great job | | Excellent job on the 2 moves so far. Hopefully I can secure more business moving autos and continue our relationship. So far Mike and Dara have been very helpful and knowledgeable in assisting me for this is new business for me. [ View ] | | 877-668-3227 When you call for a Quote. Thank You for your 5 star review. We look forward to working with you in the future. [ view ] |
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| Very Good Service and Would Recommend | | The service was great. Both the coordinator and the driver were very knowledgeable and helpful when contacted by phone. The only negative thing was that on the day of delivery we were told it would arrive in the early afternoon and we ended up waitin... [ More ] |
| | | Marisa | | 2/7/2013 6:21:00 PM |
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| Delivered on time | | They were able to find a driver promptly and the car was picked up and delivered on time with no problem. I was very satisfied with their service. [ View ] |
| | | N Ramirez | | 2/6/2013 5:24:00 PM |
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| Met All Expectations | | Dara was great with accurate estimates and commitments. She maintained frequent communication and follow-up. The price quoted was the price charged and seemed average for the move of similar vehicles, Florida to New York during the January timefram... [ More ] |
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| Unable to Fullfill Agreement | | I signed the shipping order form on 1/21/2013; Mr. Grosso told me that it would take 3-7 days for the vehicle to be picked up. As of 2/4/2013, fifteen days later, he still cannot find a driver, claiming that the pick-up location is in a national for... [ More ] |
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| Shipping a car could't be easier | | From several online quotes we chose Direct Connect Auto Haulers due to their personalized customer service. From the beginning I could speak to and email one person and get very prompt responses. Kimberly Lundsman was super to deal with and very know... [ More ] |
| | | Marcel | | 10/17/2012 9:50:00 AM |
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| 5-Star Service with a Smile | | Dara promised to "wrap up my project in a pink satin bow" - and I wouldn't be surprised if that bow was on my client's car when it was delivered!!! Prompt, friendly and efficient attention to my every question and concern, pick-up and deli... [ More ] |
| | | MaryLynne Cappelletti | | 10/17/2012 8:18:00 AM |
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| customer service | | We were apprehensive about sending our SUV cross-country on a short time table. Our customer service rep (Kim) was pretty amazing- easy to reach at all times with questions and concerns. She made the experience really comfortable. The car arrived ... [ More ] |
| | | Steve Rieger | | 10/2/2012 10:39:00 AM |
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| very happy | | A tail pipe broke off of my car. Instead of hiding the fact or pretending they knew nothing about it the driver pointed it out to me and even had the broken part which they gave to me. there was some confusion between the driver and the starting co... [ More ] |
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| Prompt Pick-up and Delivery!! | | Direct Connect was very prompt in scheduling and delivering my auto. The car was picked up less than 15 hours after I first contacted them and in my garage, delivered, in excellent condition in less than 48 hours after that. Your delivery time may va... [ More ] |
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| Had to cancel my transport | | I had a transport set up with the Direct but had to cancel due to a situation of my own. When I called to cancel they were very understanding and helpful. Great customer service and will be calling them again for a transport. [ View ] | | 877-668-3227....5 Star Review thanks Matt. Look forward to working with you down the line. Thanks again for calling us. JR.USHIP Rep [ view ] |
| | | Matt Parks | | 7/26/2012 4:49:00 PM |
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| Cancelled order | | We had to cancel the order due to a problem with the vehicle title & Direct Connect was very understanding and helpful. I will use them when we finally get this vehicle straight & are ready to move it. [ View ] | | 877-668-3227 John@directconnectauto.com. Thanks for the 5 star review. Look forward to you call. John [ view ] |
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| Great Experience | | Great Experience! They were able to pick the vehicle up the same day and drove straight trough 14 hours to deliver the truck to my front door. Had the truck the very next day. No damage to the vehicle. I could not have picked the truck up myself for ... [ More ] |
| | | Jeremie Branton | | 7/20/2012 7:25:00 PM |
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| Best Customer Service and Company! | | I was lucky enough to find this transport company after being lied to and mishandled from another company. Initially, I booked my transport with another company a month and ahead in advance and when the time came the price to ship my car was $200 mor... [ More ] |
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| Great Service reliable | | I needed to transport a car from Mississippi to Florida, but I did not have much time to do it.
John at Direct Connect immediately set it up and got it done. I was so surprised. I had thought that setting up the transporting of my car would be t... [ More ] |
| | | Peter | | 6/26/2012 6:50:00 PM |
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| Not impressed | | I decided to go with direct connect auto because they promised the pickup and dropoff times that I sent them at a premium rate. After multiple confirmations from the rep (some Johnny guy) regarding accurate pickup/dropoff time, I was called by the di... [ More ] |
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| They use there own trucks to load. | | We have been working with carriers for many years and we had a situation were we need a load of toyota products out to the west coast by the end of the month for a display show. We found Direct connect through Manheim Auction in Orlando. They said to... [ More ] |
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| Direct Connect Auto Transport | | I researched auto transport companies fairly carefully - including asking my neighbors. I got the impression many companies are unreliable - but one stood out: Direct Connect Auto Transport. They were the only one I noticed that had a direct lin... [ More ] |
| | | Robert | | 5/25/2012 12:30:00 PM |
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| Direct Connect Auto Transport | | I researched auto transport companies fairly carefully - including asking my neighbors. I got the impression many companies are unreliable - but one stood out: Direct Connect Auto Transport. They were the only one I noticed that had a direct lin... [ More ] |
| | | Robert | | 5/25/2012 12:29:00 PM |
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| 2007 Cad Pickup May 04,2012 | | Kimberly, my broker was knowledgeable and sincere in my dealings with her.
She explained the process which is very dependent on the drivers who pick up
and deliver the cars. It is not an easy job. My quote was $850.00, but the
driver added an ex... [ More ] | | 877-668-3227 Kimberly Ext 109 thanks Oliver for his great review. we thank you for sticking in with us during that season when all the birds where going home. Lets hope next season is not as bad as this one. We got your new order in place and look fo... [ More ] |
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| Dodge 2500 Calif to Florida | | At first there were some issues relating to pricing because the vehicle was not a standard pickup, and had a Cummins Diesel and a topper.
I was kept informed and everything was explained in detail.
All the forms I was able to sign and execute from ... [ More ] | | 5 Star review makes Nathan Happy all the time. Thanks Pat for all the kind remarks. We really strive to get it done right the first time. We care for every move we handle. We look forward to working with you in the future if any friend f your want to... [ More ] |
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| Auto Shipment | | The vehicle was scheduled to ship to MA...dispatch was unable to a locate carrier...options were given by customer for NY or CT. Dispatch was able to find a carrier for NY, and auto was picked up on time and delivered early. [ View ] | | 877-668-3227. Bill it was great to work with you and the rest of the family. If you ever need us again please feel free to contact us and enjoy SEARS whn you get a chance this month. [ view ] |
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| Office staff | | Office staff was good, but I was disappointed with the lack of communication with the dispatch person. He never called to tell me time of pick up or when there was a delay. However, the office staff tried to keep me posted on the timing, and were ve... [ More ] | | Doris thanks for giving us a review. We would have loved to see a 4 or 5 star review. We will work on the communication with Dispatch to Customer relations. I'm glad everything else went according to plan and your a happy customer and also thank you ... [ More ] |
| | | Doris | | 5/9/2012 12:21:00 PM |
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| Everything went as expected! | | I have never dealt with a transporter before and after some research and receiving various quotes, I was very concerned I was dealing with a lot of bozos! Then I came across Direct Connect and spoke with Nathan. He suggested rather than trying to d... [ More ] | | 877-668-3227 Jerry,Another 5 star review is what we like. Im glad you were happy with the service and the driver. We get alot of feed back like this. However its really good to hear it again. Also thanks for the GOOGLE PLUS recommendation. We will be... [ More ] |
| | | Jerry & Traci | | 5/2/2012 12:25:00 PM |
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| Excellence | | Nathan was very courteous and professional in working with me to get three vehicles shipped from Columbia, MO. I will recommend this company in the future to individuals in my social network.
Great Job! [ View ] | | Dr A. A 5 star rating is what we strive for at Direct Connect. Thanks again for the feedback and we look forward to moving you in the future. Thanks also gor Google +plus us and liking us on Facebook as well. Nathan 877-668-3227 [ view ] |
| | | Dr. A. Bah | | 5/1/2012 2:37:00 PM |
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| They did everything they would say and more | | Let me tell you i had a horrible experience with a previous company and i still have not received my refund back. i was so nervous to go with another company so soon. Direct connect did everything they would say and more they told me my truck would b... [ More ] | | Brian, You hit it right on the bulls eye. You get what you pay for. So many company's under price there moves and they never get picked up. Once again that's for trusting our company and week look forward to seeing you back in the future. 877-668-322... [ More ] |
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| Car transport | | The pickup was on time, but the delivery was a little late. I later found out that the reason for the late delivery was due to the fact that the truck had problems on the way to Las Vegas. This was the second time I used this company. They deliver... [ More ] |
| | Qiyuan Peng | | 4/29/2012 8:56:00 PM |
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| auto transport MA to FL | | John at Direct Connect Auto Transport was great and very helpful. Would use this company again. My car was delivered on time and in good shape am very happy with the service. [ View ] | | 877-668-3227 A plus rated By the BBB for over 10 years. Thanks Rosalie for the 5 star review.I look forward to moving your car back to Mas in the future. Also Thanks for the referrals. Thanks Again. Johnny [ view ] |
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| Ford F150 | | Nathan did a great job getting my truck to MO from MA. With the price of fuel and what I wanted to pay, he worked hard in getting me a transport at a very good rate. Nathan would call, leave texts and emails to let me know the status of of my transpo... [ More ] | | 877-668-3227 is Nathans # to call to book your order. Thanks for the 5 satr review John. It was great to hear you are happy and will use us again. Thanks again. Nathan. 877-668-3227 Ext 107 [ view ] |
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| Service and fees | | Customer service were nice and understandable. However it was hard to keep contact because they were contacting the other number instead of mine, and my mother did not speak english. This was specified and did complicate matters causing our rates to ... [ More ] | | Antonieta, Thank Your for the 5 star review. I look forward to working with you and your family an the other moves. Please remember to call Kim at 877-668-3227 for your other moves. Kimberly [ view ] |
| | | Antonieta Macias | | 4/18/2012 1:23:00 PM |
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| Great Performance | | Nathan was terrific. He took my order and was extremely patient with all the details. The vehicle was picked on the day agreed upon. It was then delivered to me in the agreed time frame. Everything was completed as specified. I would not hesitate to ... [ More ] | | Thanks for the review.Glad We were able to get that done in a timely manner for you.. [ view ] |
| | | Gary C | | 4/13/2012 9:33:00 AM |
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| Rating | | I will use their service again. Pick up and delivery was on time. Driver called me before dropping the car. It was my first time. [ View ] | | 877-668-3227. Thanks for the great review. johnny
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| | | N. Halabi | | 4/12/2012 10:13:00 AM |
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| Overcharge | | I used this company in Feb 2012 to move my car from West Palm Beach to Orlando cost 280.00.
A little pricey as compared to other companies but decided to go with Direct auto connect.
The Thansaction and move went well. In Aprill I needed car moved ... [ More ] | | We quoted yo the new rate to ship your car and you were happy with it and not only that you signed off on it as well. We picked up your car on the same day you booked it and delivered it the same day as well. I thought we did a remarkable job on your... [ More ] |
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| F350 | | Nathan was honest and truck was delivered as scheduled. We had contacted other companies who would not respond and Nathan was timely and responsive. [ View ] | | Corey, thanks for the 5 star review. We really like to see these. We have been doing this for more the 10 years and its always good to feel appreciated and that our services our deemed essential to the market. call Nathan anytime to book future moves... [ More ] |
| | | Corey F | | 4/10/2012 5:48:00 PM |
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| Transportation Review | | I went with Direct Connect after dealing with another company that did not fully disclose the pickup and delivery time frames and windows. My CSR was Nathan. He was very helpful and friendly. My transport drive was Ralph. He was great. I would use an... [ More ] | | JD, Great hearing back form you.Im happy it all went well. It seems we get a lot of calls like yours when these other companies promise something they can deliver. Im glad we came through for you. Call agian Nathan 877-668-3227. Thanks [ view ] |
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| Vehicle Transport | | I was a bit disappointed that it took so long for DC to get a carrier booked. I took a week off work to coordinate shipping my vehicle, but time ran out. I had to rely on the dealership service reps to oversee the pick-up of my vehicle. Consequent... [ More ] | | Thanks for the 5 star review Omoro, We are really glad you choose us to handle your move. I know you had many options and glad you choose us. call 877-668-3227. [ view ] |
| | | Omoro Christian | | 4/2/2012 12:18:00 PM |
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| Excellent job | | Very good experience in working with Nathan in Florida on the phone and the driver (Peter B.) was excellent when I met him for delivery in Detroit. Honest and professional all around at Direct Connect.
Thanks - Mark from Ontario [ View ] | | Mark thanks for the 5 Star review. We are glad that your move went good and thanks again for the referral. Call Nathan at 877-668-3227 Ext 107 to book your order. thank You [ view ] |
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| Great Service | | As Kimberly promised, we were updated every time there was a change. Unfortunately, the pickup was a day late but the lost time was regained by having my truck delivered a day and a half early. I would definitely recommend and will be using Direct Co... [ More ] |
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| great job | | I am so glad that I chose direct connect auto transporters.They were very professional and kept me up dated every step of the way.My car arrived right on time, with no problems.My wife and I recommend them, and would use them again if needed.Thumbs u... [ More ] | | 877-668-3227. Thanks Jeff for the 5 star review. good luck and thanks gain for the 5 star review. Nathan. [ view ] |
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| shipment of vehicle | | Theses are the nicest people, even the drivers are nice. When I had a question they answered me back either by phone or e-mail whenin a 1 hour time period. When I ship another vehicle I will go to Direct Connect Auto Shippers. [ View ] |
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Archived Reviews
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