Review Report Review
Worst Customer Service Ever

Tonya Singer Submitted this review about We Will Transport It Corp
Review made Live: 7/29/2015 7:58:00 PM
Well...this is my third post because the above company apparently keeps deleting my review so we'll keep playing I guess :)

Long story short.....WWTI does not honor their "24-48" pickup time (especially when their drivers are over their DOT hours) and they LIE when they say "no deposit or cancellation fee." I was told on a Wednesday my vehicle would be picked up on Friday and then Friday came and no pick up. I was told it was because the driver was over his DOT hours. Then, I was told another driver said he would transport it but 2 days later and for $100 more!! Out of frustration I agreed but never e-signed the agreement. After talking to my husband he refused to pay extra money for 2 days later on the agreement. I called and emailed the nextorning to cancel but never got a response. Called that following Monday and left messages and again no response. However, I was charged $250 for the service I cancelled now I've had to open a dispute with my bank and am in the process now of getting my money back. What a hot mess from an unprofessional company!! Beware of wolves in sheeps clothing who come to you offering help; all they'll leave you with is a commitment they can't keep as well as words they don't honor. Shame On WWTI for treating people like this!!

Review Options
Shipment Details
Origin State:
Ohio
Pickup:
Late
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Jackie
Quote or Order Cost:
$850