Company Response Review Report Review
Vehicles In Motion SCAM!!!

KhanMan Submitted this review about Vehicles in Motion
Review made Live: 9/28/2015 3:56:00 PM
Vehicles In Motion is SCAM! SCAM! SCAM!

Email me and I would be happy to share with you all of my fact findings. I don’t want to post all of the details here because I don’t want to give “Steve Wright” and “his team” the satisfaction of all the homework I have done.

Please note VIM does not have a physical office location, “Steve Wright” is not his legal name (he goes by multiple names), he is USA based (yet has Canadian telephone numbers assigned), and even his “drivers” said he’s bad business and to stay away.

Do NOT bother reading the positive reviews or any replies to the negative one’s by the “owner.” Fake user accounts are created to post reviews. Also, if you look at the time when some of the positive reviews have been posted, they are either in late a.m. or it's one after the other, and some reviews are by the same username but speaking to different transaction. Look at September 21 reviews for example, it's one positive review after the next, with few minutes apart from one another. These people are idiots, for lack of better words! They are flooding this site with positive reviews to make it seem like there are "happy" customers. Please don't believe in this!

Anyway, here is my story:

I relocated from B.C. to Ontario, Canada. I signed a contract with “Steve Wright” to ship my car along with most of my belongings well in advance (early July 2015). He promised 7-10 days for delivery to occur, and pick-up was to be every 4 days in B.C. as soon as I made a $1,500 e-transfer to him. Upon payment (mid July 2015), communication started breaking down and I found myself leaving numerous messages and emails for “Steve” that were never replied to. Ironically, if I used a telephone number other than mine he would answer the call on the second ring. Exactly a month after I made a payment, the car was finally picked-up. Now this is where it gets interesting. “Steve” and his drivers refused to answer my phone calls as to the status of the delivery, which well over the 7-10 days he promised. As soon as payment was received, I was being told that delivery is not guaranteed and we don't know when it will be delivered.

Long story short, once my car was picked-up, it was hanging out in Onoway, Alberta farm. The driver said he would deliver the car IF he had a free spot on his truck WHEN he would be going out to Ontario next time. I gave up harassing Steve and decided to go after the driver assigned to delivering my car as per contract. Once I made it very clear that I will engage legal counsel and police, the car was delivered within days. However, this came with a condition of paying the driver another $500.

There are many parties involved in how VIM handles business, and I would be happy to give you all the details of what I do know.
Shipment Details
Origin State:
British Columbia
Pickup:
On Time
Destination State:
Ontario
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Steven Wright
Quote or Order Cost:
$1500

Company Response
Paul Solomon from Vehicles in Motion Submitted this response.
Response Date: 9/28/2015 5:49:00 PM
1st-You never paid our company to ship your car. You state in our review you email transferred Steven Wright money. That's not true. You never sent Steven or VIM any money. We were never obligated to transport your vehicle. You have no proof that this ever occurred. All we did is referrer you. You paid the company we refereed you to directly. You paid another company all together. We never received on dollar on your order. How can we refund money we never collected? We deliver over 50 cars each week and have names and numbers of customers that are very happy. Second, none of these reviews are fake, except yours. This website filters reviews and makes customers prove they are real. After we saw your untrue, slander, hateful email, we called several customers and asked them for a review. VIM does have a physical location. The only drivers you are talking to(are pulling the wool over your eyes, you are being fooled. You paid them directly, they provided NO service, and you actually believe what THEY say? WOW....end of story..this review is completely false. That same driver that took your money, we are helping the authorities take legal action. Paul Solomon Vehicle in Motion I would like to add this..if you are a Vehicle in Motion customer, and you are having any issues at all with your order, we would be glad to help you. Posting fake reviews online like this one, just to bad mouth us, does not help us help you. Please email me at integritymarketingservices@gmail.com. There is a proper way to handle problems, spreading lies on the internet is not a solution.