Review Report Review
Damaged Car

Leonard R. Submitted this review about US Auto Transport Inc.
Review made Live: 9/7/2007 8:16:00 PM
I had my car shipped by this company, I was told in the contract that it was door to door, a day before my pick up date I recieved a call informing me that their truck broke down and that they would not be able to pick up the car, I had to drive the car 25 miles away to the transport company. After an inspection of the car by the driver my wife and I caught a bus back home to prepare for our next day flight.

After arriving home in SC, 6 days later we recieved a call from the driver informing us that he could not deliver our car because...(you guessed it) his truck broke down and that the last two car owners had come to pick up their cars and ours was the last on on the truck, we had travel into Georgia to pick up the car, when I arrived it was dark and in a truck stop, it was strange to me that this driver still had 2 cars on his truck at that time, he lied. The exhaust was hanging off the car, I told him no problem, it was very dark and I could not do a complete inspection of the car. After arriving back to SC, I had my mechanic inspect the car the next day and he tells me that the lower skirt on the car had been cracked in transit.

I informed the company of this and they told me I was attempting to squeeze money from his company, and I damaged my own car. THINK before you contract these companies to ship your car, they lack ethics.

I never did get my car fixed, or the company to acknowledge the damage to my property.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
South Carolina
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
The Owner/President
Quote or Order Cost:
$995

Car Condition
  • Vehicle was damaged