Company Response Review Report Review
PLEASE DO NOT USE Tristar Trucking for your car move.

Raj Submitted this review about Tristar Trucking
Review made Live: 7/28/2011 10:53:00 AM
PLEASE DO NOT WORK WITH Tristar Trucking. It's nightmare to deal with them...

Hi Mike,

Thanks you for helping me get my car from Ohio to Texas.
But for sure I did not like the price surprise. The guy who delivered the car needed me to pay $550.00 though you quoted only $450.00 all inclusive. The total cost jumped from $450 to $725(Actual $550 plus you commission $175). Thank God I had a emergency money that I was able to pay, but imagine people without any money.
I knew that you guys were not upfront with pricing and that is were I sent numerous emails to confirm that price well in advance.

Well, you lied saying that your email did not go out and it's just sitting in your your outbox.
So many reviews surface the Internet and when I mentioned that to you, you said it is your competitors post the comments. But it's not you know that...
Anybody who had minimum common sense can understand what that means the way you talk before and after the order placement.

I am not sure who the God you believe in, but you will pay the price back.
Wish I can hire the attorney and sue you for cheating, but I will not do that since there is supreme lord who is watching over.

Thanks again.
Raj
Shipment Details
Origin State:
Ohio
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
42318
Quote or Order Cost:
$725

Company Response
carl from Tristar Trucking Submitted this response.
Response Date: 7/28/2011 11:03:00 AM
unfortunately the customer did not read the contract and did not want to pay the broker fee, even though right up at the top of transport reviews it indicates that there will be a 170.00 broker fee added to each and every order. As far as informing him, he was informed prior to delivery.