Review Report Review
Transport Services Complaint

joe raffaele Submitted this review about Transport Services
Review made Live: 5/16/2011 12:58:00 PM
This company was very misleading and unethical.First they claimed that they only used their own trucks to transport cars.This is not true.See their website!They are nothing but a broker .They mislead you into thinking they are not a broker but a carrier.

Furthermore,they agreed in phone conversation,to pick up my cars on a specific day and to deliver by a certain day,however,when they sent their contract to me to sign,it stated a 5 day window for the pickup and a 5 day window for delivery plus added charges for fuel and tolls.Since this was not what was agreed to,I did not sign the contract but called Jeremy and left him a lenghty message describing the different terms in the contract compared to our agreement.I called him twice.No return call!I then sent an e-mail to cancel my order.

They charged my credit card $375 despite my cancellation.

I would never do business with this company.All they do is lie and steal your money!
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Massachusetts
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
jeremy
Quote or Order Cost:
$1300