Company Response Review Report Review
NOT HAPPY

A.Sciulli Submitted this review about State-By-State Transporters
Review made Live: 2/3/2012 3:33:00 PM
Eager to place the order, recive the deposit, sign the agreement and fax it back.
the company was to pickup the car ona Monday but didn't until the following Friday.
also they never called the seller until that Friday when they were on the way to pickup the car.
after the car arrived the driver refused to take to car off the trailer unless he got another $50.00
EXTRA! over and above the agreed price in writing. I argued with the transport company and they played hardball about my car and the taking it off the trailer so I paid more than we agreed on in writing and signed.
1.LATE ON PICKUP NO CALL TO EITHER PARTY. SELLER OR BUYER monday-friday

2.CAR HELD FOR RANSOM.NICE IN FRONT OF MY KIDS

3.SWITCH AND BAIT DEAL!

4 WAS TOLD I WOULD RECIVE A REFUND STILL WAITING.

5.THEY REQUEST YOU GIVE A 5 STAR RATING FOR FEEDBACK
THAT WOULD BE VERY MIS LEADING.
I DON'T WANT THE REFUND NOW,
NO THANKS Anthony.S
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
13038-EP
Quote or Order Cost:
$375

Car Condition
  • Vehicle was dirty
Company Response
Lance from State-By-State Transporters Submitted this response.
Response Date: 2/3/2012 3:45:00 PM
Thank you for your business. To justify this review. The customer went at a broker service which means the lowest price possible in shipping on any giving route. Our contract is to get your vehicle shipped out within 10 days which was fulfilled. Also. Bait and switch means we tell you a price and then you pay a different at drop off. Well this customer agreed to pay 50 bucks more. At least you got your vehicle within the given timeframe