Company Response Review Report Review
They were good...

Stephanie Submitted this review about State 2 State Auto Transport Inc.
Review made Live: 9/26/2012 12:45:00 AM
Let me start off by saying the guy who set up my transaction was awesome. His name was JP. He was confident we'd be able to keep our car as long as possible (we were moving across country and would be using a taxi to get around.) He tended to all of my concerns and gave us the best quote we found. When we didn't have a set date he still gave us a quote and honored it even though we requested it almost two months before our move. The driver called me three days before we were *supposed* to ship our car saying he'd pick up our car the next morning. Two days early. Which would have been ok but we needed a car the weekend before our move. Kind of a stressful situation. We have a baby, two dogs and we had six suitcases. We were going to get a Taxi from dropping off the car and going straight to the Airport. We didn't plan to save for a rental since we were told it was going to be picked up on the date we talked about. I was so disappointed they picked up our car early. The 2nd problem was that he couldn't pick it up DIRECTLY at our house because we lived on a Military installation. I was told that would NOT be a problem. My husband had to drive it to a drop-off location then get a Taxi back home. Not too big a deal but we were peeved since I was told it wasn't going to be a problem. The Driver was pleasant to work with and very quick. He got our car to our destination in three days, when we were told we'd have it until about a week after we shipped it. We were happy! There were no damages to our car whatsoever. Overall, I would definitely recommend State2State.
Shipment Details
Origin State:
Virginia
Pickup:
Early
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
73810-IG
Quote or Order Cost:
$1050

Company Response
Yali from State 2 State Auto Transport Inc. Submitted this response.
Response Date: 9/26/2012 9:27:00 AM
Thank you very much for your wonderful review on your experience with our company and the driver. We greatly appreciate your feedback and are happy to know you were satisfied with our services! We look forward in doing business again soon!