Lauren
Submitted this review about Ship a Car Direct Review made Live: 9/12/2023 12:11:00 PM
Have used this company twice now. Didn't go great the second time. Seemed like the broker forgot about my order until I reminded him one day before when there was no confirmed pickup; as soon as I emailed him about it, he got a confirmed pickup, but it was more expensive than the original quote. Long story short, wrong car was listed (on the order confirmation email, your car type is not listed) and had to pay the shipping company $125 more when they notified me 30 mins before. Broker didn't seem to be in communication with the shipping company. Would maybe use again, but would look for other options as well if I have to ship my car again in the future.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1091704
Quote or Order Cost:
$1500
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