Review Report Review
Buyer Beware

Anthony D. Submitted this review about Ship a Car Direct
Review made Live: 7/18/2023 12:10:00 PM
Buyer beware........They rope you in then bait and switch. They call you multiple times hit you with multiple emails all looking very professional until you take the bait. Car was supposed to be picked up on 7/17/2023 during normal business hours. Pickup contact receives a call from a third party saying car will be picked up between 9-10 pm. Car was not on the junky trailer until well past 1 am because the junky trailer winch did not work. Called early morning 18th for an update and no one knew anything including original contact (Lottie) want answer her phone or respond to any texts after the sale. Called the customer service number voicemail 3x until someone finally picked up. He said he was very sorry for the problem and someone would get back to me. I finally heard from the receiver of the car that by some miracle the car was delivered, still no word from this company. All in all the worst shipping experience I have ever had. I do many transactions with shipping companies, shipping heavy equipment, large industrial items etc. Steer clear of this company. I asked for a reduced rate and to add insult to injury they overcharged me by $20 saying the quote was only an estimate. Attached is the transport vehicle
Shipment Details
Origin:
Newburgh , New York 12550
Pickup:
Late
Destination:
Chelmsford , Massachusetts 01824
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Order #1086812
Quote or Order Cost:
$670