Company Response Review Report Review
Tranport my Elderly Father's Van From FL to ME

Coleen Churchill Submitted this review about Roadway Auto Transport
Review made Live: 8/20/2012 11:36:00 AM
Let me start by saying I was VERY aprehensive when I started the process to have my elderly father's van transported from FLorida to Maine. When I querried the system I was bombarded with emails and phone calls. I chose Roadway Auto Transport because they were not pushy and their price was within reason. They kept in contact with me throughout the whole process. The pick up date was crucial to happen on the date I needed the van picked up as we were leaving Florida for good. The van was picked up as scheduled with no cliches at all. Neisal the driver was very nice and accomadating; understanding my father's age, etc. he was very kind and considerate. Neisal kept in touch with me throughout the transport, this was a freindly gesture. The van was delivered as scheduled with NO problems whatsoever. THANK YOU so much Stacie/Roadway Auto Transport and Neisal/Dirver. I was fearing the worst and you all came through with absolutely no problems. You all are the best!
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Maine
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
522750
Quote or Order Cost:
$954

Company Response
Jim Klun from Roadway Auto Transport Submitted this response.
Response Date: 8/22/2012 1:15:00 AM
Coleen Thank You so much for the five Star review! After speaking with you on initial contact, it was evident you had your reluctances. It is important to our company that we offer our customers, a sincere approach of our services, and not aggressive tactics like others. I wanted you to feel genuinely comfortable, not only with what to expect with the transportation of your vehicle, with our company, and with that of me assisting you in your vehicle shipping needs. I am truly complimented by your praises. Neisal was an absolute blessing for the circumstances; I too am extremely pleased he contracted with us to transport your vehicle. Thank you again for allowing us to earn your business!