Company Response Review Report Review
Bernadette Flavell 602-428-6876

Cheryl Potter Submitted this review about Red Carpet Auto Transport Inc.
Review made Live: 6/18/2013 9:43:00 AM
My initial quote gathering began on April 10, 2013 by going online to carshippingquote.com and obtaining multiple quotes. Bernadette Flavell of Red Carpet Auto Transport was one that provided an initial quote.

On May 7th I received a follow-up email from Bernadette indicating an interest if we still had the need to transport our vehicle. A decision was not yet made from our corporate management.

On June 6, 2013 I contacted Bernadette and requested an updated quote which she promptly provided. The quote was approved and I requested pick-up when she could schedule it - anytime from the next day out to two weeks.

I was contacted on June 7th by the trucking company advising they would be picking up the vehicle as early as that day or later, depending on our schedule. I scheduled the pick-up for that day. They came in, did a vehicle inspection and took the vehicle.

Prior to the trucking company's arrival I had received the Carrier information from Katelin Kenney.

The vehicle was tentatively scheduled for delivery on 6/13/13. It was actually delivered on 6/11/13.

I received all the supporting documentation including my paid receipt promptly. The quote was honored with no additional charges, the delivery was early and everything was handled very professionally. I would highly recommend this company for your transportation needs. Not only did they provide the lowest cost; they exceeded our expectations!
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4001572
Quote or Order Cost:
$1099

Company Response
Terry Williams from Red Carpet Auto Transport Inc. Submitted this response.
Response Date: 6/19/2013 11:12:00 AM
BERNADETTE FLAVELL ~ (602) 428-6876 ~ Bernadette@RedCarpetAutoTranspoprt.com ~ Cheryl, what a wonderful way to start my day. Thank you so very much for the awesome review and the 5 STAR ratiing! It was a pleasure working with you and please be sure to tell your friends or anyone that you know that needs their car shipped and I will be happy to extend a discount to them. Thank you again!!! Blessings, Bernadette