TRANSPORT FORD HANDICAP VAN

GREG S Submitted this review about Prestige Auto Shippers
Review made Live: 6/20/2011 4:34:00 PM
Gave me a quote of 645.00 on ther 14th of June. I asked for faster shipping so he charged 150.00 more which I agreed to on Tuesday. He guaranteed it would be picked up by Friday the 17th...So I gave a 195.00 deposit. Never got picked up. Matt said on ther 17th it would be an additional 150.00 but he said he had a driver ready to get it by Saturday the 18th. Waited until Monday the 20th and still no pickup. After several calls and emails he finally called back on Monday and said he hasn't found anyone to get it...I have asked for a refund but get no reply...I WOULD NOT RECOMMEND THIS COMPANY!

Company Response
Prestige Auto Shippers from Prestige Auto Shippers Submitted this response.
Response Date: 6/29/2011 11:53:00 AM
Our company found you a carrier for pick up on Saturday, unfortunately the carrier cancelled and we were stuck looking for another carrier. As we had you re-posted on the board you booked with another broker at the same time. When we had your Van posted the other broker would post your Van for a 100COD more. You have to understand that all of us brokers use Central Dispatch and we in no way have control over specific carriers. However when you book with multiple brokers and have your car posted multiple times it makes our job more difficult. Please do not double book if you decide on shipping your car again.