For Outstanding service CALL 877-393-3232 ext 12 Manny or Email Sales@nationalautoshipping.com Thanks again for giving us the opportunity to provide you a great Service. www.nationalautoshipping.com Thanks for a 5 star Rating. www.nationalautoshipping.com Also Sandra i wanted to point out something, that all that you are stating was explained to you when you booked your reservations. you told us you wanted to pack the car with personal belongings and we specifically told you that if you exceed the normal weight of 100 pounds you will have to pay driver extra for overweight depending on how much. ( so it's not a Tip, it's for having the car packed with personal items ) Also you gave us a window to get the car loaded in Norman ( OK ) between the 12th threw the 15th or February, we loaded up the car on the 12th and it got delivered between the windows we gave you 5-7 days after its loaded. We strive to do our best to make every client happy and i think we did a good job and we did what we said we would do and we came threw. Best regard's, National Auto Shipping 877-393-3232