Hello Amy. Thank you for your feedback. We are sorry to hear of any inconvenience you have experienced. Due to the complex nature of auto logistics, we are unable to guarantee any specific dates for our flex shipping options. All dates provided are estimates and are subject to change at a moment's notice due to weather, traffic, and other various factors. I do see that as of today your vehicle has been picked up in Pennsylvania and is on its way to the port in California for shipment to Hawaii. We provide complete shipping details on our website at https://www.montway.com. This information is also included in our quote and booking emails. For shippers with load restrictions, we would ask that they please inquire about our expedited service solutions. If you have any questions, please contact us at feedback@montway.com. We are happy to help in any way we can.