Did not Perform

Marty Submitted this review about Magnum Auto Transport
Review made Live: 3/13/2014 11:52:00 AM
Tony promised pickup by a certain date that was within my time period in order to land the job, in fact it was sooner than my original deadline.
When the time for pick up came, he called and said he didn't have a driver, complaining the car was in a bad location.
Well, the location never changed. The only thing that changed was he didn't pick it up, and he still didn't have a date or a driver. Typical bait and switch. Promise you what you want to hear to get the job, and then not delver on the promise.
if the location was so bad, he should have told me up front and I could have agreed to the time delay or gone elsewhere.
Instead, he told me whatever it took to get the job.
Now, I have lost another two weeks.

Company Response
Tony Maresca from Magnum Auto Transport Submitted this response.
Response Date: 3/13/2014 12:14:00 PM
It does not suprise me one bit that Marty posted a review, simply out of spite. We are a very honest and upfront company. We charge NO MONEY UPFRONT and price accordingly so the vehicle moves in fair time. If it doesn't move, we don't get paid. When we first spoke Marty told me he had two weeks to move the vehicle and wanted the lowest price. I explained the industry and that we are a broker so we have to wait for a driver to accept the bid. I made a honest mistake on my part my telling him I hope to hear from a driver that week. Unfortunately, the vehicle is an inoperable 85 chevy in the mountains and we need a certain truck to pick it up. Today I called him just to update him and let him know im still working on it and that he should hear from me soon. He became irate and started cursing at me because I hadn't confirmed a driver yet telling me I guaranteed him something. I explained that we require no money upfront and I do not get paid until the vehicle gets moved and if he continues to use foul language and talk disrespectfully I would prefer he find another company. - Tony Maresca (Owner) 561-405-1955