I wouldn't use it again

A customer Submitted this review about KVB Auto Transport
Review made Live: 6/27/2021 9:57:00 PM
The pick was one week late. It requested $100 more than the initial offer at the very last moment. He didn't say any sorry for the late but 'it's up to you'. Kidding me?

Company Response
Kevin Ross from KVB Auto Transport Submitted this response.
Response Date: 7/2/2021 5:29:00 AM
Mr. Kim, When we booked the order I fully explained that there is normally a 1-5 day window to find a reputable carrier for the transport depending on the pickup and delivery locations. The vehicle was picked up 4 days after it was first available. We set the price of what we were offering a driver and we found one that wanted an extra $100.00 for the route. I called you told you we had a driver and that they were requesting an extra $100.00 and told you we dont have to accept the offer we can just wait and find someone else, you said its ok go ahead. Theres no reason that you gave me a negative rating and what would I be sorry for?