HORRIBLE!!

rachel Submitted this review about Get it Done Transportation
Review made Live: 11/28/2012 3:27:00 PM
My husband and I had a very very bad experience with get it done. Dave was very nice until he got his money then he completely ignored us and the driver delivering our truck! Dave told us the truck would be picked up at 1pm when the dealership we bought the truck from called and said it hadn't been picked up yet we gave it more time, then the dealer called again at 5pm saying they close at 6pm and the truck was yet to be picked up. my husband started getting really worried because dave wouldn't return any calls and the driver wasn't answering his phone either! Dave ended up turning his phone off! Finally my husband figured out dave gave us the wrong number for the driver so he found the right number and the driver was so glad my husband called because he couldn't find the dealership and dave wouldn't answer his calls either! So after a very frustrating 4 hours we finally got things sorted out NO THANKS to dave. He never once returned a our call

Company Response
David Pein from Get it Done Transportation Submitted this response.
Response Date: 11/29/2012 2:31:00 PM
Out of the 7 TOTAL negative reviews out of the 600 plus positive on this site, I have NEVER discredited a clients opinion, BUT to read this review is DISHEARTENING and BAFFLING. Order was place the morning b4 thanksgiving (NOTE:they said I was the cheapest by 500.00) and was scheduled to be picked up that day (same day as placed) we closed the office at 3pm due to flying out that day for the holiday, I gave Rachel's husband all the carrier info via telephone and email. I left the office gathered my 5 son's and wife and was on a plane to Colorado to enjoy Thanksgiving Day w/ our relatives. Truck was picked up that day, delivered on time, price was guaranteed (priced 500 cheaper then my competitors) and NO damage. to read this is confusing, disheartening, and has me baffled. Just look at the review under this one that was written days prior our communication is praised. Being family owned we pride ourselves in doing the right thing and being with the client throughout the entire transport. I do have over 1000 references all over the country that can vouch for there 5 star experience they endured while using Get it Done. I hope this shows all our positive reviews are uncompensated, legitimate and done by the customer based off our hard work. Dave Pein 954-688-9190