RUN away from this company

Patricia Gilliland Submitted this review about Direct Express Auto Transport
Review made Live: 3/30/2017 12:08:00 PM
they won't stand by their quotes, they keep wanting more and more money , I waited over a week and they never bothered to even contact a driver to pick up my truck, every time I call, they say we can send a driver now for more money. BAD BAD business practices

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 4/3/2017 8:42:00 PM
We are sorry customer Patricia Gilliland is dissatisfied with the service. Ms. Gilliland cancelled her order after only six days and did not want to hear that few drivers were able or willing to pick up her huge 2012 - Chevrolet - Silverado 1500 Double Cab Long Bed and take it from upstate New York to remote Boaz, Alabama. The dealership she bought it from was pressuring Ms. Gilliland to get it off their lot, and Patricia wanted Rush service for Standard pricing. We are not at all surprised she is venting here, but we wish her well anyways.