Review Report Review
Great Customer Experience

Mr Longhorn Submitted this review about Direct Auto Movers Inc.
Review made Live: 11/19/2010 9:22:00 AM
Bryan and his team did an excellent job. They dealt with my demands and never even muttered a complaint. The dealer had arranged a time with them that would not work for me and once we had our initial discussion about what would work, Bryan sprang into action and made a late night pick up happen (after the dealer was closed) and had the vehicle on my doorstep by 10 AM the following morning. Keep in mind the truck experienced a flat during transit and they were still able to beat my expectations and arrived early. Highly recommend. Fast, affordable and honest. I feel it's important to mention, one thing that Bryan did that you can't really find in business anymore was over-communicate. He kept me in the loop the entire time and even followed up late the night of pick up to provide status and to make sure my expectations were in line for the following morning. I have a ton of respect for a company that keeps it's customers updated proactively rather than the usual, we have to track them down... Great job Bryan. I'll certainly call again when I need it.
Shipment Details
Origin State:
Texas
Pickup:
Early
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Bryan
Quote or Order Cost:
$350