Excellent communication, excellent customer service, fair price

Buzz Park Submitted this review about Coastal Car Transport Inc
Review made Live: 2/6/2024 4:36:00 PM
My son joined the Navy and moved to South Carolina so we needed to ship his car to him. After checking a ton of reviews on Yelp, I submitted a quote request to Coastal directly and then to other carrier companies via the Yelp quote system. Coastal was the quickest to respond and slightly less expensive than the other carriers. Due to an electrical problem with the car to be shipped, I had to delay shipment a few weeks. Henry at Coastal was the ONLY carrier to check in with me several times after the initial quote. Not a SINGLE other carrier followed up with me after the initial quote! Anyway, the car was repaired and since Coastal has very good Yelp reviews and followed up with me, I booked with them. Henry was able to find a driver going to South Carolina fairly quickly and the transfer was scheduled. Excellent communication throughout the entire process via text and email. At every point in the transaction, I knew who to contact to check on the progress of the shipment. Excellent communication, excellent customer service, fair price. Highly recommended.