Company Response Review Report Review
NEVER USE AGAIN

Frustu Submitted this review about Auto Relocation Plus Inc.
Review made Live: 1/25/2012 2:15:00 AM
Never use their service as it will result in nothing but frustrating and useless irony. My car was moved as a part of relocation package. It arrived with many new scratches and filthy condition. First they asked to email pictures from all angles, etc. and estimates from 2 places. Both estimates were around $2k to fix the scratches, but somehow they came up with $25.00!, that's right just $25 for buffing 1 small scratch. They insisted that "ALL" the damages were pre-existing when the pictures and Bill of Lading showed there were extra scratches. After many phone calls, I gave up and asked them to buy themselves coffee with that $25 instead of sending me which I think they did since they never even bothered to send that as well. STAY AWAY and use someone else. I had another car to transport which I ended up using different company and I was really happy with their service!
Shipment Details
Origin State:
Minnesota
Pickup:
On Time
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11-2340
Quote or Order Cost:
$2000

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
Michael Filia from Auto Relocation Plus Inc. Submitted this response.
Response Date: 11/19/2013 5:24:00 PM
The origin inspection report listed pre-existing damage where this transferee was trying to claim new damage. This was verified when we compared the inspection report with the body shops they obtained estimates from. We have been in business for 23 years and we settle all legitimate claims.