from Angels Moving Autos
Submitted this response.
Response Date: 9/1/2005 2:12:00 AM
In this case we have come across someone that was impossible to please. While reading this over and over, I have tried to figure out if any of this is truth. The staff at Angels worked circles around this order to try to please the unpleasable.
It is our policy to charge a $100 re-scheduling fee when a carrier has been located and the customer cancels. Julie cancelled three carriers because they did not work with her schedule, however, we did not charge her a fee. Her statement does not reflect the experiences many other customers have with our company. Her slander and lies kept her from any more communication between ourselves and her.