Company Response Review Report Review
Worst carriers and broker ever

Chris S Submitted this review about AmeriFreight Car Shipping
Review made Live: 5/8/2016 11:33:00 AM
Broker didn't seem to care once car was picked up. Carriers were one day late and picked up 8:30 at night after we had to drive to meet them. Pickup address didn't mean anything to them. They were 6 days late delivering the car. Everyday the driver said the same thing "today or if not today then tommorow". It took us telling him we traded the car and the dealership owned it and having the dealership call for us to get it delivered. Driver was very rude every time. Fast Freight out of Spokane was the company and they never answered the phone or called back. Broker was Amerifreight.
Shipment Details
Origin State:
Alabama
Pickup:
Late
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1501525601-BW
Quote or Order Cost:
$1155

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 5/5/2016 9:26:00 PM
We apologize for any inconveniences this customer encountered during the shipping process. We understand the frustrations that arise when carriers are delayed for pick up and delivery times. It is of utmost importance to our company that each and every customer receives adequate communication from both our sales agents and the carrier company.