Super Service!

Mark Submitted this review about Alpine Transport Inc.
Review made Live: 11/26/2013 8:25:00 AM
First time using Dave and Alpine. Shipped an inexpensive Toyota on an open truck with Alpine. Have shipped cars 4 times including 2 times with enclosed shipping for expensive cars using high-end carriers that cost double the price of Alpine. Dave and Alpine are top-notch and as good as the expensive carriers. Dave was very responsive and knowledgeable. we talked several times by phone. All arrangements were done within 24 hours of when I first emailed him. I got the drivers cell phone number and called him on the Friday pickup date to confirm that he would get the car during the 2 hour agreed time slot, which he did. Delivery was scheduled for Monday but the drivers delivered it a day early on Sunday. All in all a smooth experience, courteous, easy to do business with and prompt service. I will definitely use them again.

Company Response
Mike Feuerhelm from Alpine Transport Inc. Submitted this response.
Response Date: 11/27/2013 10:47:00 AM
Mark, Thanks for taking the extra time to give us the positive feedback and a 5 Star Review, I truly appreciate it and so will our future customers. I'm so pleased to have the Toyota Matrix delivered early to your son at college, I hope he enjoys having it while he's there. There is a lot of big name companies out there touting that they are the so called best, and that's their excuse why their prices are so high. That's simply not the case. Being the best is about caring about each customer and putting the customer's needs first not the company's sales stats or the paycheck. If our customers are happy with the great customer service and had a memorable experience at a competitive rate we know they will come back the next time and refer all of their friends and family, that makes a company the best. We're in this to build long lasting relationships with our customers to outlast our competion. It's not just to move a customer once and never hear from them again. I look forward to working with you again. Happy Thanksgiving! Thanks Dave, Ofc: 712-775-2151, Cell: 712-210-4019, dave@alpinetransportinc.com