Company Response Review Report Review
Lying and dishonesty

john Submitted this review about AAA Transporters
Review made Live: 8/19/2015 10:36:00 AM
Car was picked up and they did not write the mileage on the pickup sheet but the seller had taken a photo of the odometer.. Car was finally delivered late with 100 miles extra and 5 gallons of gas consumed as per the gas gauge and a photo of the odometer taken by the last trucker at pickup.. They kept denying that it was driven even though the last local truck service that picked up the car from US Cargo line saw 2 young men delivering and then reaching in to retrieve their Mc Donald drink out of the car before getting in another vehicle and driving away..It is obvious that they drove it from Chicago to Milwaukee though they kept denying it and not offering any kind of solution or compensation...All the calling and talking did nothing to resolve the situation, so basically they said "tough luck"

Two vehicles were shipped from from Marietta, GA 30062 /
to Caledonia, WI 53108 / then to Minocqua, WI 54548 : Between US Cargo Line Ltd.
and : Mark Low Trucking client stated that his odometer increased 100 miles. We did a conference call with the trucker to find out if they needed to drive vehicle short distance. " They stated they had not". Although the paperwork allows them to drive short distances to move to larger hauler. I could not discern whether vehicles were driven or not. I asked client was there any damage?? He stated "NO" "would you like to file a claim"? I sent over insurances. "He stated no damage he just wants compensation for 100 miles on his car. We made $60 dollar deposit as agent. What amount would you like sir? He wants a couple of hundred dollars some made up figure paid by the broker for a trucker who may or may not driven his vehicle 100 miles. Between the 2 truckers this vehicle went from GA to almost Canada Border. Client was asked to write the review on the trucker about that complaint. Write an Honest review about us. When no body could move the car we moved it between 2 trucks all the way to top of Wisconsin. Now he is looking to extort my company for a few hundred dollars to stop the bad review. Our order form states that if a client attempts that course of action then they are liable from us for possible fees and towing vehicle. At this point I am sending his info forward. - Sum it up. No damage car possibly moved by local trucker 100 miles-no evidence that this happened. No Damage.

FIRST He calls and threatens me!! Second he tries to claim to transport review that I was not a customer (lying again) and when I show proof then he writes a rebuttal! Very professional right? Only 1 vehicle picked up in Georgia. More lying!!There IS proof as there are photos taken of the odometer at pickup in GA. and drop in Milwaukee and I sent them to all parties concerned including him but this is the same pattern of lying from day one...Second photo was taken where it was picked up by my local trucker that took the picture..OK here's the kicker- He attempts to charge my credit card 2 times, one for $500 and $250 a month after the shipping as punishment for the review. This is considered FRAUD and is an actionable legal offense.. I did write a review of the trucking company "US. Cargo Line" Look that up.
What kind of reputable company does that with your credit card?? STAY AWAY FROM THIS DISHONEST COMPANY OR YOU WILL REGRET EVER DOING BUSINESS WITH SUCH AN UNDERHANDED COMPANY!!!!
Shipment Details
Origin State:
Georgia
Pickup:
On Time
Destination State:
Wisconsin
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
202036
Quote or Order Cost:
$825

Company Response
Chris Delany from AAA Transporters Submitted this response.
Response Date: 8/21/2015 3:23:00 PM
We didnt try to remove your review. You wrote 3 reviews and I went thru process leaving one review. Your 1996 BMW being driven 100 miles from the truckers paperwork has no notation of such. The negative review is only to US CARGO LINE. You trying to get Hundreds of dollars to take the review off is extortion. Violation of the order form we have placed the appropriate action against you. - -