When I contacted them a month in advance they said it would be $500 to ship my car. The day the car was supposed to ship I got a call from the driver saying he was canceling. When I called Sonic back [More]
Sonic Auto Transportation - Dear Eli, we'd like to apologize for such an inconvenience. We always try to stick to original quotes and dates requested, but sometimes it's not possible. Your shipping agent was negotiating the pric...
Beware of this company !!! Don't get scammed !!!
This is what going to happen, Mark my words!!
1) They give you a low quote (you are happy to see the quote)
2) You sign the contract with all the in [More]
Sonic Auto Transportation - Dear Ananth, thank you for sharing your experience working with our company and leaving such detailed feedback. We are terrified to hear that you had to face such an inconvenience! We want to inform y...
So I initially scheduled my pickup back in late March for a June 14th pickup. Move from WA State to Houston Tx! I was dealing with a Nathan and my Signed Contract was for a total of $1085 with a $200 [More]
Sonic Auto Transportation - Dear Shama, thank you for your prompt feedback We are so sorry to let you down. Unfortunately, booking in advance doesn't guarantee a fixed quote due to a range of circumstances such as gas price, etc...
Stay away, they are bait and switch. Quoted $1900 then tried to gouge me $3500-$4000. They have the book of lies on their desk. Allison was the agent. Read the reviews seems this is their common pract [More]
Sonic Auto Transportation - Dear Robert, we appreciate your prompt feedback! However, we are so sorry for the price change. That was a necessary measure in order to find a carrier. It's our duty as a broker company to offer all ...
They promised a pick up date then they called on the date saying they had not filled the trailer so they would not pick up my car that day, two days later they said they had another driver ready to pi [More]
Sonic Auto Transportation - Dear Carlos, thank you for addressing this issue to us. We apologize for ruining your schedule, we always try to stick to the pick up and delivery dates requested by our customers but we can't guarant...
Price quoted was to low ball the competitors and then when it was time to deliver, they could not find a driver to pick up the vehicle. This is there profession. They know what they average rate is, [More]
Sonic Auto Transportation - Dear Customer, thank you for your detailed feedback. Your review helps us a lot to improve our services! Your shipping agent has been working hard to lower the rate, but with these fuel prices, it's b...
Dominic Molone of Sonic Auto set my agreement pick-up for 5/20/2022
Driver (Marc) text me in 5:24AM he would pick up between 5-6PM
Driver informed me at 2:14PM he is waiting at dealer and vehicles hav [More]
Sonic Auto Transportation - Dear Patrick, we appreciate your detailed feedback! Thanks for bringing our attention to the terrible issue you have faced. As per our system, you did have a driver assigned to your order that was sup...
Booked with them they were way underpriced. Did not get car picked up. When they found out another company tried to pick up car the tripled the bid price on the driver board just to be sure it could n [More]
Sonic Auto Transportation - Dear Customer, thank you for your detailed feedback. We are so sorry that you had to go through such an inconvenience. We have reviewed all the call recordings with your number and didn't find any mis...
I signed agreement to transport my car from Dallas to Costa mesa pick up on May 2nd for a fixed fee of $515 and authorized charge of $515 on March 23, 2022. Prior to May 2nd, they repeatedly confirmed [More]
Sonic Auto Transportation - Dear Mak, thank you for reaching out! We are terrified to read this feedback, as per our system you did agree to a new driver to be assigned and signed an agreement that allowed us to do that. We have...
Just horrible. Got 5 days of excuses as to why they didn't show up, From they were overweight to hold up at pick up points. They knew car had to be out of there by Friday or it would be considered a [More]
Sonic Auto Transportation - Dear Eric, we appreciate your detailed feedback We always try to stick to our customers' requirements. We have reviewed your order and we see that there were three drivers assigned to our order, but e...
This process was one of the worst I have ever had, I was told my vehicle would be picked up on a certain day and to expect a call from the driver 24 hours in advance. When I didnt hear I called Melis [More]
Sonic Auto Transportation - Dear Customer, thank you for your feedback! As per our system, there was a driver assigned to your order who was supposed to ship your vehicle. Unfortunately, after your request for a cancellation, we...
Had my car all set up with this company to pick up , they gave me the exact day and time Flexable a couple of hours , I thought all was good and then all went to hell , the day came and the time went [More]
Sonic Auto Transportation - Dear Cash, we appreciate your prompt feedback! We are terrified to hear about such a negative experience that you've faced. As per our system, your order was assigned to a new shipping agent and you d...
Sonic Auto Transportation signed a contract with us four weeks in advance of our needed shipping date. They were priced similar to other transport companies. We needed my aging mother's car shipped fr [More]
Sonic Auto Transportation - Dear Liz, we appreciate your detailed feedback. On behalf of the entire Sonic Auto Transportation Team, we would like to apologize for the inconvenience caused. We always try to communicate properly a...
Let’s start with the worst customer service ever. The representative Elijah made this experience horrible without providing any help. They say they are 24/7 yet the only time I received customer servi [More]
Sonic Auto Transportation - Dear Jon, thank you for your detailed feedback. We are terrified to hear what kind of experience you faced. Please, admit that we only work with carriers that have good valid insurance and in case of...
Worse experience ever! I have had 3 cars transported with various companies. This company reached out to me on a Tuesday and said they could get a car delivered to me by Friday. Mind you I explained t [More]
Sonic Auto Transportation - Dear Dr. Bell, We are so sorry to hear about your experience with our company. We do ship vehicles on your route very often and were very surprised that we couldn't make it this time. This is definite...
I moved from California to North Carolina in the beginning of the month (March 1st). I reserved my car pick up for March 1st. The car is able to get picked up without your presence, so a family or fri [More]
Sonic Auto Transportation - Dear Erica,
We apologize that the experience you faced with our company was disappointing. Our agents worked hard in order to assign a transporter to complete the job. However, we do not reject our r...
This company is shady. The cost went up almost $600 due to the first driver cancelling and I had to drive over 2 hours to retrieve my car once it made it across the country and the driver was rude AF. [More]
Sonic Auto Transportation - Dear Brandi,
We are so sorry for the inconvenience with your order. We made sure to inform our shipping agents not work with that exact driver ever again. We also apologize for the price change. Than...
I booked travel between Ohio and California two weeks before pick up date for $ 1150 . The day of Pick up I got call from Sonic Auto that carrier had accident. I got suspicious and tried to search for [More]
Sonic Auto Transportation - Dear Rajesh, We apologize for ruining your plans with your vehicle transportation. Unfortunately, the only driver that agreed to accept the job demanded a higher payment and we couldn't lower it down ...
The company, like many other reviews, does not actually book anything. Like many others, they made up a last minute cancellation rather than booking their contractually signed rate, and then tried to [More]
Sonic Auto Transportation - Dear Dan, Thank you for your feedback. We apologize for fir the inconvenience with your order. We would like to investigate this case, but unfortunately, we don't recognize your order in our system. W...
WHEN I RECEIVED MY CAR FROM "FIVE STAR TRANSPORTATION" AKHMED AKHMEDOV HAD ALLOWED THE TIE DOWN STRAPS TO CHIP THE PAINT IN SEVERAL AREAS AND COVERED THE DAMAGED AREA WITH DIRT. WITHIN HOURS I DISCOVE [More]
Sonic Auto Transportation - Dear Debra, thank you for your prompt feedback. We are sorry to hear about the negative experience working with us and the carrier company assigned. Luckily, each carrier company we work with has vali...
The company, like many other reviews, does not actually book anything. Like many others, they made up a last minute cancellation rather than booking their contractually signed rate, and then tried to [More]
Sonic Auto Transportation - Dear Mark, please accept our apologies for all the inconvenience you faced working with our company. It's pity to hear that you think we cancel your driver on purpose because our customers' satisfacti...
I just wish these companies would just give you an honest quote. I was contacted by Bianca from Sonic Transport on a Friday and she said she had a driver that could pick it up on Tuesday for 1085.00. [More]
Sonic Auto Transportation - Dear Chris,
Thank you for your feedback! We are a broker company and provide estimated quotes before posting a vehicle to a National Load Board because it requires a signed contract between the broke...
Just like every other 1 star review here.. They give you a quote, then when it comes down to it, they will tell you there is no way to ship it for that price. My quote was $820 ($100 deposit that goes [More]
Sonic Auto Transportation - Dear Customer,
As per our records, we never attempted to assign a carrier for $1700 for you. We did have this price as an option, but luckily your shipping agent Chloe managed to negotiate with a dif...
DO NOT BOOK HERE!! The contract is fake and a scam. Lost my 200$ for bunch of fake people. PLEASE DO NOT BOOK HERE!! I am a transitioned veteran and everything was last minute that’s why I didn’t book [More]
Sonic Auto Transportation - Dear Rei,
We apologize for the negative experience that you faced. As per our records, we assigned a driver to pick up your vehicle and when he showed up, the vehicle was not released. Since the driv...
We had a contract to ship my vehicle, I call them every week to check and make sure that they can make it to the pick up location very time they said don’t worry sir we will be there, on the day of th [More]
Sonic Auto Transportation - Dear James, thank you for your prompt feedback. We are still working on your order to assign a driver as soon as possible, but there are just a few vehicles on the route WV to OR today. We will be cal...
