Was quoted a price which was higher than other offers I received, decided to go forward with this company based on Reviews and as repeat customer, just to be told to pay more if I needed my car be tra [More]
RoadRunner Auto Transport - We’re sorry to hear about your experience with us here at RoadRunner Auto Transport. Every carrier does have their own pricing as they are owner-operators and the cost was higher than expected. Our te...
Driver was a very nice man. He even arrived a day early and put it into my garage. Excellent door to door experience. Will definitely use this service again.
We have used this company several times, and they never disappoint. Excellent service, the delivery was on time, even earlier than we thought. I highly recommend this company. Thank you!
RoadRunner did an excellent job at keeping me informed on my vehicle that was being transferred from Ohio to my state of California. I called on a few different occasions for info on the car and its w [More]
RoadRunner was terrible! Do NOT work with these guys. I did my due diligence in researching diff. companies for transporting a vehicle from MA to CA. My job is reimbursing me & required I get at least [More]
RoadRunner Auto Transport - We strive to provide excellent customer service and regret the experience you've had with us. Thank you for giving us the opportunity to address these issues. Your feedback is valuable to us and we wi...
I needed to move my vehicle from the East Coast to the West.
Road Runner was very helpful throughout the whole process.
The driver of the carrier called several times to keep me informed on when he wo [More]
After receiving a quote and booking roadrunner they called a few days later to increase the price. We reluctantly agreed. Then the following day roadrunner called and increased the rate again! At this [More]
RoadRunner Auto Transport - Troy, we apologize for the issues that occurred with your shipment. Unfortunately, your delivery location is off route and not frequented by our carrier network. The carrier that we located requested...
I've never had a vehicle transported in my life (I'm 78) before. The pickup at our home was timely and we were informed of the time of arrival very accurately. The vehicle was delivered 1,300 miles [More]
My car arrived at my new home in perfect condition. The driver was very nice. I asked him to put it into my garage which he gladly did. I will definitely use Road Runner again.
Your service was overall satisfactory except for two items :
1- You were not able to pick up on the agreed date. The assigned Carrier (Tuff Axel Transport) picked up 4 days late.
2- Your original quot [More]
RoadRunner Auto Transport - Angel, thank you for giving us the opportunity to address these issues. Unfortunately during transport we are susceptible to delays due to circumstances that are out of our control. For this reason we...
Was quoted a price which was higher than other offers I received, decided to go forward with this company based on Reviews and as repeat customer, just to be told to pay more if I needed my car be tra [More]
RoadRunner Auto Transport - Thank you for giving us the opportunity to address these issues. Every carrier does have their own pricing as they are owner-operators and the cost was higher than expected. Our team will always infor...
Had my car shipped from Florida to California and it arrived in just 4 days! Super fast shipping and great customer service along the way. Was give a 30 minute warning for both pick up and delivery.