I shipped a car from Salt Lake City UT to Virginia. I filled out the form on Sunday, driver contacted me on Tuesday, car was picked up on Wednesday with a 7 day transit time and arrived 6 days later. [More]
Seemed great when first calling. Gave me a reasonable quote, going from Mass to Denver Co, right inline with other quotes I had gotten but sales rep previously lived in my area so I went with them. T [More]
RoadRunner Auto Transport - Scott, thank you for giving us the opportunity to address these issues. Every carrier does have their own pricing as they are owner-operators and unfortunately after declining the first available carr...
In my opinion, Roadrunner is the best transport company! The driver was very professional and communicative from pick up to drop off. I was never unsure of what was happening. The driver followed thro [More]
Don’t trust a company that comes with bad customer service and rudeness. It’s a waste of time and money and I wish I researched them before I contacted them for service. Here is my free advice that yo [More]
RoadRunner Auto Transport - Nida, we apologize for the situation that required your need for next day transport, we understand that another company failed to pick up your vehicle in a timely manner causing your urgency to increa...
From start to finish RoadRunner provided 1st Class Service. Alerts by e-mail, phone calls, texts. Kept appraised through whole process. Car even arrived 1 day early. Price was even lower than othe [More]
I can not stress this enough NEVER USE THIS COMPANY! Completely redoing my review. Have had nothing but problems. This entire experience has been a horror show.
So after multiple calls and confirmati [More]
RoadRunner Auto Transport - We strive to provide excellent customer service and deeply regret the experience you've had with us. We kindly express to all customers that all dates associated with transport are estimated and canno...
Good service overall. Not exactly the door-to-door service. You have to take your car and pick it up from some parking lot near you where the trailer can park. The other complaint I have is that my ca [More]
The entire process couldn't have gone any better, my driver was Michael.
He was on point from the very first interaction, pleasant, on time and kept me informed before during and after the job.
The worst auto transport experience I have ever encountered. Setting a schedule with them is useless. They picked up the car a day later than scheduled & it is now 4 days late. Contacted customer serv [More]
RoadRunner Auto Transport -
Jeff, we’re sorry to hear about your experience with us here at RoadRunner Auto Transport. We are sorry to read of your frustrations while trying to contact us during peak call hours. To help allev...