US CarGo Freight Review

Edward Cichy Submitted this review about US Car Go Freight Logistics LLC
Review made Live: 12/6/2022 10:07:00 AM
Do not use this company. I reserved a car shipment and they pulled a bait and switch on me. I signed a contract to ship for $500 dollars and the day of shipment they did not show on time. When I called them, the stated that the only way they could pick it up is if I gave another $490 dollars to the driver. Buyer beware.

Company Response
Alex Brown from US Car Go Freight Logistics LLC Submitted this response.
Response Date: 7/18/2023 12:55:00 AM
We apologize for the inconvenience and frustration you experienced during your car shipment. We understand your disappointment and would like to clarify the situation. The increase in charges was not initiated by our company, but rather by the drivers themselves. Price fluctuations can occur due to various factors such as fuel costs and route changes. We strive to communicate these possibilities upfront and include them in the signed contract. We deeply regret any miscommunication and assure you that we do not engage in bait and switch practices. We value your feedback and for any further quires feel free to reach us (customersupport@uscargofreight.com).