Excellent Customer Service

D.Weber Submitted this review about Trusty Transport
Review made Live: 5/7/2021 4:26:00 PM
I am slow in getting this review out but it is important. In April 2019 I was moving from Southern California to Alexandria, VA. I had another car transport lined up but the day before my car was scheduled to be picked up, the driver called and demanded more money to pick it up and I mean hundreds of dollars more. I did not want to pay it as he could do the same when my car arrived on the east coast. I started searching for another company and luckily I called Trusty Transport and after a long chat I felt this was a honest company - I was right.. Everything went smoothly from the contract, to meeting the driver with my car, to picking up my car in VA. I am hoping to move back to California and if I do, I will definitely call Trusty Transport to ship my car. I am told many car transports won't let anything be inside the car when they transport it. Trusty Transport allows one to put items in it so I was able to put my clothes (it was still winter temps in VA), my dog's bed and toys, and an air mattress to sleep on until my stuff arrived. I was grateful they allowed that. I HIGHLY recommend this company.