Company Response Review Report Review
WORST EXPERIENCE EVER

Ivy Mageto Submitted this review about Sonic Auto Transportation
Review made Live: 5/13/2023 6:50:00 PM
Where do I even begin. This company is the most HORRIBLE company I've ever had to deal with. I was scheduled to start school on the 8th of May and shipped my car out on the 1st of May. Initially they gave me a lower quote then out of nowhere they increased the price and I honestly thought that would have meant my car arrives on time. Car was scheduled to be delivered on the 9th of May... ladies and gentlemen its the 13th of May and the wherebouts of my car is still not known. I have called them multiple times and the story keeps changing. To be quite honest I'm not entirely sure when I'm going to receive this car but I will warn everyone in advance, DO NOT USE THIS COMPANY.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Maine
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
00000
Quote or Order Cost:
$1600

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 5/15/2023 6:47:00 PM
Dear Ivy, we apologize for the inconvenience caused by the delay in the shipment of your car. We understand how frustrating this must have been for you. As per our system, driver broke down during transportation and he had to go to the repair shop to fix his truck. Our shipping agent was keeping you updated. Unfortunately, there are some things that can’t be foreseen. As we can see now, the car was delivered safe and sound without any issues. We rely on your understating!