Company Response Review Report Review
Day of Cancellation

SlowS2K Submitted this review about Sonic Auto Transportation
Review made Live: 10/15/2021 10:35:00 AM
Delivery was cancelled 2 hours from the pickup time that was discussed. They offered to have it picked up by another driver for an extra $130 and it would be 3 days late than we originally agreed.
Shipment Details
Origin State:
Illinois
Pickup:
Never
Destination State:
Missouri
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0

Company Response
Alex Gold from Sonic Auto Transportation Submitted this response.
Response Date: 10/18/2021 2:10:00 PM
Dear Customer, We are so sorry for the last-minute increase in the price. Unfortunately, it does happen sometimes if any issue occurs. Driver's cancellation, weather conditions, holidays, etc. might be one of those reasons. We are so sorry to disappoint you and relying on your understanding. Please, contact us at claims@sonic-aut.com in order to resolve this issue. Thank you for your feedback!